Bel is always responsive and helpful!
Bel is always responsive and helpful!
By Priom R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
510 approved reviews, newest moderated first
Bel is always responsive and helpful!
By Priom R.
The customer service team is A++ They are very helpful and respond quickly. Even some days when the chat bubble says back tomorrow, they still help me within minutes and they never leave me feeling dissatisfied 🤗🤗♥️♥️♥️♥️🤗🤗🤗 They are very affordable and you can trust this company to provide quality storage and shipping 👏🏽
By Fiona
Clara on the customer team is great to work with.
By Francis D.
Bel was easy to talk to and was very helpful in addressing our needs. Looking forward to working with you more Bel!
By Kate T.
Great service
By Dallas
Mari worked with us on our onboarding and was great to work with. She always made time to answer our questions, whether it was over email or jumping on a call. She made sure we had everything set up properly and even helped us with last minute troubleshooting on the day of our launch. Thanks so much Mari!
By Abhishek N.
I would like to give positive feedback to Bel, who helped me a lot and clarified the situation for me. She followed up on my request and made sure it was resolved.
By Support P.
Clara from Shiphero is awesome, responds very quickly and so helpful. It's been a breeze to work with Shiphero in general. No drama at all! Thanks Shiphero :)
By customer