Great communication and service
Ship a Car Direct is great at communicating the entire process and giving you the best service possible. Would definitely use again.
By Jacob
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
828 reviews
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Ship A Car Direct is listed under Shipping & Logistics.
Ship A Car Direct (shipacardirect.com) has 828 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Ship a Car Direct is great at communicating the entire process and giving you the best service possible. Would definitely use again.
By Jacob
I got in touch with several companies after doing a lot of research and I was most impressed with Ship A Car. There was a person on the other end of the phone (Matt) who was able to answer all of my questions and also do several check-ins to be sure the process was going smoothly. Once they found a shipper, the hand-off was seamless and I was in direct touch with that person until the car was delivered. Nothing went wrong so I can't speak to what would have happened had there been problems. But there weren't and that's why I'm writing. I would absolutely use them again to ship my car, no question.
By halle G.
The entire process to have my son’s car shipped from Austin to San Francisco was simply seamless, professional and we felt very confident that our car would arrive in a timely fashion and without blemish. The agent to the driver were first class! Thank you again!
By Michelle
The best service I had experienced! Very reliable, good price and very friendly costumers service. They were happy to answer any question I had any time. I would warmly recommend them! And definitely would use this service again whenever I'll need to go back from the west cost to the east.
By Bosmat
We bought our car sight unseen from a dealership in Chicago. My brother referred us to Ship a Car Direct and we couldn't have been happier with their services. There was constant, relevant communication throughout the process. The driver arrived and delivered as promised and he even warmed up the car and turned on a local Christmas music station for us upon our arrival. I'd use them again, positively!
By Jackie Lagasse E.
Totally professional folks to work with! They made the entire experience trouble free, from the quick pick up, to the drop off! I highly recommend using Ship A Car Direct!!!
By Jeff and Melinda F.
We had a great experience with Ship-a-Car-Direct. Lauren was available and helpful throughout the entire process. Kevin, our pickup & delivery driver was professional, communicative and on time. Zero complaints on the entire process. We highly recommend this company.
By Julie S.
Process was fast and easy. I price shopped and got one of the lower rates out there. Quick reply and communication made me feel secure about shipping my car with ShipACar Direct
By Luyu Y.