Very easy to use and I can track my…
Very easy to use and I can track my packages from either my phone or laptop. The shipping rates are so much cheaper and I love the convince of being able to ship from my home
By Melody
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
419 approved reviews, newest moderated first
Very easy to use and I can track my packages from either my phone or laptop. The shipping rates are so much cheaper and I love the convince of being able to ship from my home
By Melody
Ship.com has made running a small business much easier! Extremely easy to use and great pricing. And I really appreciate the most recent update that you can pay for labels as you go instead of having $50+ on your account.
By Kate F.
Ship is easy to use and understand. Also very intuitive to use, even with all of the different postal rate options. Their pricing for services are great for the smallest shipper to the largest shipping needs. Customer service is good too when you do need extra support.
By Krystle W.
This is the mist simple program that actually connects seamlessly with my business invoices! It’s the best one around! People helped me with the set up process too! 5 stars!!!!
By Jenn
I use ship 2-3 times a week! It’s a super efficient website. So user friendly and I can use it for emails for my customers as well. I love it!
By Laurie P.
Super easy to use and so much better than standing in line at the post office!
By Amanda
Ship.com makes everything so easy. It’s very user-friendly, very straightforward, and I rarely can’t find something. I’m able to link my sales directly to ship.com so that I don’t even need to input customer’s information; when I log on, my shipping labels are automatically ready to be purchased. I also love that I can be automatically charged for postage at different levels instead of having to worry about paying for each package individually. And, now that ship.com has linked with UPS, my experience is 10x easier. Thank you, ship.com!!!
By Jess S.
I’ve been using ship.com for about 3 months now. It is so easy because it’s linked up with my Bomb Party site. The labels print out and saves so much time. I also like that it keeps track of my rewards for my customers & I can check it anytime I want. And don’t get me started with the auto emails too!!!! This has been a huge game changer. Thank you ship.com 🙏🏻
By Deana J.