I wouldn't be able to run my business…
I wouldn't be able to run my business as smoothly as i do. Without Ship.com id be lost! The customer service is excellent, always responds in a fast manner!
By Riah R.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
419 approved reviews, newest moderated first
I wouldn't be able to run my business as smoothly as i do. Without Ship.com id be lost! The customer service is excellent, always responds in a fast manner!
By Riah R.
We have loved using Ship-it these last 5 years! We have two companies and we use it for both. It is so easy and saves us a ton of time. I can’t say how grateful we are to have found it.
By Elyse K.
Love this service! It makes shipping fast and easy to use!
By Valerie W.
Very easy program to use. Has greatly helped with effenciency within my business!
By Kristi
Easy to purchase and print labels!
By Cayleigh R.
Great service and super user friendly!
By Nikki Kent B.
I love using ship my customers info transfers right over, I pay, print my label, and schedule usps pickup all from the same screen. It makes shipping so easy!!!
By Mindy
I love using Ship, it makes shipping easy by integrating with my business. I can get shipping done in half the time, which I love.
By Jenna C.