Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
567 reviews
Shine BathroomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
567 approved reviews, newest moderated first
Shine has a amazing product and love that I never have to clean my toilet any more. When I got my product the batter was defective and shine customer service was great on response to fix the issue. Definitely plan to buy more product from Thai company
By Brian C.
I received my three Shine bathroom cleaners and they are working better than expected! The water line rings are definitely fading in less than a month of use. My husband has a PhD in microbiology and researched the science behind the product. He is naturally a skeptic when it comes to new gadgets that sound too good to be true. After reading up on the Shine product and seeing it in action...he is sold too!
By John K.
I was one of the early adopters of Shine. So far I have been impressed by the device. I own 2 and both work great. It keeps my bathroom clean after every flush. I do not see sediment deposits anymore as I used to before Shine. I would also like to commend the customer service. I have an unlimited package to buy their cleaners and it literally takes 30 secs to order more. The customer service reach out and ensure everything is good with the order. Overall highly recommended.
By Adi S.
Received our Shine Bathroom about 2 weeks ago. After installing the unit it worked so well we have ordered a second along with the unlimited pod program. Highly recommended product to allow for a clean toilet.
By Paul B.
I have the shine bathroom cleaner hooked to my toilet. And it is a very nice system. I would buy another one if I ever have a second bathroom. I love the app where you order new pods. And I love the app that it shows you when you need to add water. Is a very nice system. I do recommend it to everyone.
By RoseMarie M.
I love my Shine Bathroom Assistants! I have one for each toilet. Just 20 days ago, one of my assistants stopped working and was leaking. I texted customer service (which is so easy to do) and I already have a brand new assistant keeping my toilet clean again! It was terrible having to do it myself for those 3 weeks haha
By Linda L.
I read the negative reviews "after" I bought the system. So I thought-Oh boy. Another dud! But I followed the start instructions very carefully and everything went smooth. It works great!! Only thing I would ask is ordering then receiving the supplies could be quicker instead of being placed on a schedule.
By Mary M.
Shine Bathroom Assistant was easy to install and after the second try I was able to connect to WiFi. It seems to be working as advertised. My bowl does get a pinkish buildup near the center every so often. It wipes right off but not sure why it happens. I like the app but I wish it would notify me by text or email when I need to replace the pod, fill with water or charge the battery. Right now the only way to get this info is by going into the app. Overall I’m pretty pleased with my Shine.
By Paul W.
