So far the device works well
So far the device works well. I'm a little disturbed by the company bankruptcy and I hope it's a reorganization and not a liquidation.
By John E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
567 approved reviews, newest moderated first
So far the device works well. I'm a little disturbed by the company bankruptcy and I hope it's a reorganization and not a liquidation.
By John E.
Awful service frustrating product! Company has gone in to liquidation and we don’t even have ingredients for what we need to put in the product doesn’t even deserve one star!
By Mark B.
No one has contacted me back from support … Too bad
By Alejandro N.
Awful product. Awful app.
By Jonathan V.
App never really "worked" on Android, was too buggy and unreliable to be released in that condition. Couldn't ever get support, eventually support became auto replies and closure of the support request. Can no longer order pods or accessories, making the unit useless. Can't even get an auto response to any form or request - I suspect its related to a bankruptcy notice I received regarding Shine.
By Eric
This company is a joke! They got my money,and now they’re bankrupt.
By DALE
I really love my shine but I'm having trouble reaching customer service. I wanted to see how I can get more than just one box of pods at a time
By Amy G.
Doesn't work as well as I had hoped. Stains still build up just not as fast. Promised app features have not materialized yet. Everything is still "coming soon".
By Larry F.