The Patented Original SHHHOWERCAP®Reviews of shhhowercap.com

I need an option for ZERO Stars! SHHHOWERCAP is the Poster Child of CONSUMER FRAUD. I am one of many customers who have paid money for a product they have NEVER received. I placed an order and paid almost $300 *Nov 2022*!!!…Still nothing. The Founder messaged me and many others to say shipments were on the way…or promised refund several times with last communication promising delivery Sept 2023. Lies. Almost 2yrs later from original order- NOTHING. STAY AWAY.

I ordered these for the holidays and just got them, it is May. They are extremely expensive for what they are. They are not big enough for my daughter who has a lot of hair.

horrible! you kept my money for almost 8 months then shipped to an address I moved from without notice. horrible beyond words.

Ordered for a CHRISTMAS and just received, had no idea the gift was never delivered. Unacceptable.

Further to my last review and your reply, I initiated the return but still have not had an email with return label, address to return it to...

I placed my original order in Sept 2023, got the order confirmation email, and tried following up in December and again in January after receiving nothing. After reaching out via email & their online bot several times with no response, I tried posting on Twitter/X to the company handle. A few hours later, I got a phone call, which I initially declined because it was marked as potential spam. After they called 3 more times back-to-back, I answered, and someone claming to be with Shhhowercap said I'd been referred by their "social media team" after posting my complaint. NO IDEA how they got my phone number. This man continues on to "check my order number", and claims that they ran out of the manufacturing materials because the RARE SEAL they were using went extinct, but they'd switched over to a a different type of WHALE SKIN, and that he could call down to the "kill floor" to check when they'd be killing the whale for my shower cap. I hung up immediately, and upon further research discovered many, many people with similar stories of unfulfilled orders. To make it worse, my 9 year old child heard this call and believed that they were killing whales and seals to make shower caps, and is still talking about how disturbing the call was. The phone number I received the call from is the same number listed on the BBB page for the business. I've filed a report there. I've received a shower cap in April, with no further contact from the company. The item I received is not the same item I ordered, and the quality is much lower than my original purchase with them years ago. The whole thing is so weird, I wish I was making it up. I will never again purchase from this company and hope that other people can avoid this negative experience and purchase from more reliable and reputable businesses.

I ordered my cap in November and just received it a few weeks ago. I sent many requests via email and on your website requesting an update and never received a response from you. Finally received the cap and I want to return it. I requested a return on your website and it said you will get back to me and of course I have not heard back yet. Terrible customer service. I would like a refund. Update: company responded and told me to go to returns under FAQ’s but when I go there it says my item has already been returned which it has not.

This took so long for it to arrive. And it’s not what I pictured it to be. It’s not a fashion for Caucasian people. The picture needs to show that it’s not a usual shower cap, but a fashion hat. I don’t want a piece of rubber taping along my hairline making it sticky.