Sheraton MarriottReviews of sheraton.marriott.com

Das Sheraton Carlton ist ein empfehlenswertes Hotel im Zentrum von Nürnberg. Vom Concierge, der einem sehr gut half in der Tiefgarage, bis hin zu einer sehr aufmerksamen & ausgesprochen zugewandten Frau C. Paur (im Restaurant und der Lobby) bis hin zu hervorragenden Betten hat alles gestimmt. Eine wirklich gute Wahl für unsere 2 Tage.

When we checked in at the Hotel, the night clerk said-"we have an upgrade for you", but the upgrade seemed to be a downgrade. I had requested and paid for a queen bed as we were a couple but the "upgrade" happened to be twin beds. When enquired the next day, we were told it would be sorted, but when we returned in the evening, nothing was done about it and we wasted hours while they gave us a new room-no apologies or anything except for one front office staff while the top managers strutted around not bothering at all.

They stole money from the safe Sheraton Oman employ thieves from top to bottom. When confronted, they wasted 2 hours of our weekend and did nothing. They claim that no one can open the hotel safe which is total lies, because we confronted them with the fact that it can be opened when someone forget his number. What is strange is they try to cover the crime rather then fix it which means the management must be involved. Shame on you Sheraton. you supposed to be top hotel!

If You are planning to travel to SHERATON BUGAMBILIAS in PUERTO VALLARTA, MEXICO, be aware about buy a membership on it's vacation club. This franchise named as Playas de Occidente and BUGAMBILIAS vacation club does not accomplish with terms filled, change your unit paíd and force to pay You an upgrade for your same unit to keep it. I bought it on 2000 and it's sales director forcé me once and tried to do it again where i decided to freeze it years ago and evaluate legal actions for avoid me to use My $25000 invest. Take care.