Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
ShelterLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
Lynn was very thorough and efficient. There was a payment problem and she helped work through it.
By Michelle E.
Response from ShelterLogic· May 24, 2026
Hi Michelle, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Lynn for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
Everytime I have contacted the service department I have had quick and excellent service. I really appreciate their products.
By Michel R.
Response from ShelterLogic· May 20, 2026
Hi Michel, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team.
Excellent knowledgeable and polite . Found panels for our 10+ year old gazebo
By Andrew S.
Response from ShelterLogic· May 20, 2026
Hi Andrew, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team!
Lynn is always so kind! I have ordered multiple parts, at different times, because I don't realize I need them at the time.. and she has been kind EVERY time. Such great customer service. I love shelter logic, they are always on top of it!!! Great company! I love their products!
By Deidre
Response from ShelterLogic· May 18, 2026
Hi Deidre, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Lynn for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
Defective part was replaced and sent within 5 days. Excellent service and exange of communication with Marangelly Santiago Customer Service Representative. Thank you
By Tony T.
Response from ShelterLogic· May 18, 2026
Hi Tony, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Marangelly for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
I emailed for assistance placing my order. Based on what I was wanting to purchase, Lynn set up the order. We completed placing the order by phone. Lynn was wonderful and most helpful. It was a good experience and I am happy to have the order in place now. I would happily recommend ShelterLogic.
By Alfie V.
Response from ShelterLogic· May 18, 2026
Hi Alfie, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Lynn for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
Lynn was incredibly helpful in pinpointing the exact model I needed and guided me through the entire purchasing process until it was delivered. Quick shipping and great product quality. Highly recommend!
By William
Response from ShelterLogic· May 14, 2026
Hi William, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Lynn for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
quick response and helpful
By Art D.
Response from ShelterLogic· May 12, 2026
Hi Art, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team.
