Shell Lumber & HardwareReviews of shelllumber.com

The Fair Hearing score

2.2/ 5

Poor

10 reviews

Shell Lumber & Hardware2.2Poor

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Shell Lumber & Hardware is listed under Furniture Stores.

Shell Lumber & Hardware (shelllumber.com) has 10 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.

Showing 2 reviews with 3 stars · Clear filters

Jan 1, 2026
Was not satisfied with there customer…
Was not satisfied with there customer service issues with there return policies.
By carlos A.
Jun 5, 2024
Not competitive with online merchants
Edited my order to delete an item that had shipping restrictions, poorly executed. Wouldn't adjust freight cost accordingly when I asked. Processed a return and refunded but it took longer than I thought reasonable, and I had to pay return shipping due to not their fault. Emails had a tone they really didn't care much about pleasing a customer, overall impression at least online aspect was not good.
By June J.