Food has great flavor & is fresh
Food has great flavor & is fresh
By Ruth
Response from Shef· Mar 10, 2026
Freshness is such a big deal to our shefs, so this is great to hear! Glad the flavors are hitting the mark for you.
Saturday, November 7, 2026 · Customer reviews of US businesses
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192 reviews
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Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Shef (shef.com) has 192 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
192 approved reviews, newest moderated first
Food has great flavor & is fresh
By Ruth
Response from Shef· Mar 10, 2026
Freshness is such a big deal to our shefs, so this is great to hear! Glad the flavors are hitting the mark for you.
Great flavors and value with flexible meal plan and cuisine options
By Jeannette
Response from Shef· Mar 10, 2026
Love hearing this! Having so many talented local shefs on the platform really does make it easy to switch things up and try different cuisines. Appreciate you taking the time to share!
A lot of trash; I have no use for those red cold bags. Food was pretty good, but not better than a restaurant and almost as expensive, and really not very healthy or fresh (no greens). A few items, like the ribs, were just bad.
By Sam
Response from Shef· Mar 10, 2026
Sorry to hear about the mixed experience, especially with those ribs. We'd love to make this right and hear more about how we can improve. Please reach out to [email protected] so we can help!
The food choices are so far really good!
By Mirion
Response from Shef· Mar 10, 2026
Really glad you're enjoying the variety! Hope you keep finding dishes you love.
I DIDN'T GET MY FOOD!!!! You guys are like useless zoo animals.
By Miten
Response from Shef· Mar 10, 2026
We’re so sorry your order didn’t arrive! It is unacceptable and we’re looking into what happened and will reach out shortly to make this right.
For the second time in two months a meal was missing from my delivery. Shef doesn’t do anything to remedy the miss except refund after YOU contact them. Clearly no QC going on in order fulfillment.
By Maddie
Response from Shef· Mar 10, 2026
We understand this is really frustrating. Especially happening twice. We are looking into this issue to see what went wrong and how we can do better with order fulfillment QC. Please reach out to [email protected] so we can make this right.
I love the variety of options!
By Tracy
Response from Shef· Mar 9, 2026
We love having so many talented shefs on the platform! Hope you keep finding new favorites to try.
So far (this is our second order), the food has been delicious and the portions perfect for me and my husband. The deliveries have been a bit late and the most recent delivery person did not pick up our container from the previous week’s delivery. Other than that— we are very pleased!
By Jane
Response from Shef· Mar 3, 2026
Really happy the meals have been hitting the spot for you both! Sorry about the delivery hiccups though. If you reach out to [email protected], we can look into that and make sure the container pickup gets sorted.