Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
154 reviews
Shaver Outlet, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Shaver Source:We are one of the largest sellers of electric shavers and parts in the world. We sell parts for almost any shaver made in the last 30 years. Whether you need a new shaver head, batteries, cord, trimmer or just about any other part... we have it. We also have a wide selection of new and factory refurbished shavers, beard, mustache trimmers and hair clippers. If you require a repair to your shaver and can't do it yourself, let us know and we can give you a free estimate.
Shaver Outlet, Inc. (shaveroutlet.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
154 approved reviews, newest moderated first
My Philips Norelco 9000 series shave was making a terrible shrieking noise. The Bottom Shaving Unit NR-422203624371 was the perfect solution - now my shave is back to a quiet efficient shaver. Shipping was quick and efficient.
By Ronald K.
Speedy order fulfillment and delivery. Great packaging for the product. Easy to order and locate products on the website. Thank you from a repeat customer.
By Mark
Super fast excellent service.Shipped within 8 hrs of placing order.But,there was a problem with foil and cutter i got.Ive put these in many times before,I made Shaver Outlet aware,Asked them to make it right,Got asked for model number,complied.Then basiclly told not in exact words,that i didnt know what i was doing,making it my fault,so they didnt have to send replacment.This thing wouldnt cut peach fuzz.Stay Far far away from these people,if you value customer service.Update:Found a remington foil and cutter NOS I had in my cabinet ,Didnt know i had.Now shaver works like NEW.Guess i know what im doing after all.Also I was never offered any kind of solution as Shaver Outlet stated
By Paul C.
Response from Shaver Outlet, Inc.· Aug 22, 2023
We are sorry that you are experiencing a problem with your 30+ year old Remington shaver. As a Remington service center, we will use our expertise along with the information we request from you to diagnose the problem so that it can be addressed correctly. With all due respect, we are not going to blindly accept your diagnosis of the problem without verifying it. With antique shavers like you have, there are a handful of variables to consider in diagnosing the problem. Because you were unwilling to have any discussion about the possible causes of the problem you were experiencing, we were simply unable to assist you. We wish you luck.
efficient - honest
By Tom C.
Great service, very Professional help, with all the Info. about the Shaver, and the different companies quality of the rotating heads with the Price.....!!!! Andrei Jakobovits
By ANDREI J.
I have a braun 9 series shaver. The side trimmer broke a while back. I've been considering replacing the entire shaver. Then I decided to attempt a repair first. I ordered a replacement trimmer from Shaver Outlet. I had my doubts about replacing this myself, but thought "what the heck - I'm considering replacing it anyway". I got the part today. Had the replacement done in about 30 minutes. It wasn't the easiest replacement I've ever done, but it is certainly within the purview of the average do-it-yourselfer. I spent less than $20 to save over $200. Now that's a great deal! The replacement is exact and 100% perfect fit / finish. You'd never know it wasn't the original component. I highly recommend Shaver Outlet and will definitely be back if my needs warrant it. Thanks Shaver Outlet!!
By Robert S.
Ordered a replacement screen and blades for my Remington electric razor. No mention anywhere of backorder, nor was it mentioned on my receipt. After 9 days of silence I ask about shipping and told its on backorder. After voicing my displeasure, they canceled my order without asking me if I wanted to do that. Very unprofessional. And for the record, no Red Lettering anywhere saying backorder. Not when I ordered and not on receipt. Nonsense
By Stephen P.
Response from Shaver Outlet, Inc.· Jun 19, 2023
We are sorry that you did not see the red lettering on the item page that states that the item was out of stock. We are also sorry that you did not see the red lettering on the checkout screen that stated that the item would be backordered. When you emailed us about the problem stressing how upset you were, the only logical thing to do was cancel your order.
My 10 + year old Philips Norelco wet and dry shaver which I have kept for sentimental reasons, stopped charging. Watching others videos, I disasembled the shaver. It needed a new battery, which is soldered to the circuit board. The motor was showing rust. The fix would be a multistep process. Trying the do it yourself approach, I first ordered a battery from different company and in the process of soldering the new battery to the circuit board, one of the leads broke off the battery, and I could not reattach it. I was frustrated. I spoke with Brian and Bryan at Shaver Outlet, Inc. They provided the solution at a very reasonable cost and were very timely in sending me my product, which, by the way, was sent packed with great care with bubble wrap. Took about three days from the time I placed my order to receive the shipment by UPS ground. Works great. Words can not express how thankful and pleased I am with their service. Shaver Outlet is a one stop shop. They are my "go to" people for shaver problems.
By j N.
