I have bought from them several times
I have bought from them several times. Excellent customer service
By Paul H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
60 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Same Day Shipping - Top Rated Customer Service - Free Shipping Over $99.00 - Specializing in Pool Cues, Cue Shafts, Pool Cue Cases, Pool Cue Accessories, Pool Balls, Billiard Instruction, Pool Table Supplies are all featured items at Seybert's Billiard...
Seybert's Billiard Supply (seyberts.com) has 60 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
60 approved reviews, newest moderated first
I have bought from them several times. Excellent customer service
By Paul H.
Tremendous customer service, competitive prices (they will meet and beat any price), wonderful expertise on the 800 number. Best billiard store, hands down.
By Michael M.
I seem to recall some excellent service when I ordered something that didn't turn out to be what I was looking for. Chalk of a certain color I believe. OTOH I also recall what the shipping costs were and they were quite a lot for a small box of chalk. That seems to be the norm here.
By ginerjm
Really bad customer experience. Emailing with the support team regarding a poolcue with extensions and shipment to the Netherlands. All good so far. Placed my order, got an order confirmation, then a shipment conversation and all of a sudden a cancelation of the order as they can't ship to the Netherlands???? Waited for my money for days. Never going to order there again.
By Kevin den H.