Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
60 reviews
Seybert's Billiard SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Same Day Shipping - Top Rated Customer Service - Free Shipping Over $99.00 - Specializing in Pool Cues, Cue Shafts, Pool Cue Cases, Pool Cue Accessories, Pool Balls, Billiard Instruction, Pool Table Supplies are all featured items at Seybert's Billiard...
Seybert's Billiard Supply (seyberts.com) has 60 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
60 approved reviews, newest moderated first
I have purchased from seyberts before no issues, I bought a shaft this time from them for my son, had a couple issues, BUT, they were fantastic about fixing the issues, my son truly loves the shaft, and I am glad they were able to take care of us. Very professional. I believe his name was Dave that helped me. You have customers for life.. thank you!!!
By Sandra G.
Not impressed. Places an order, they screwed up on their inventory and called right away to offer a lower end product to close up the order ASAP. I EVEN got an email my order shipped BEFORE they called. I reached back out to try get a direct person - crickets. No back-order option to insure I secured the cue I wanted just take the lower option or cancel. Finally cancelled, ordered elsewhere that day, got a better deal (standard shaft AND low defelection shaft for only ~$35 more). Back ordered w/4 week lead time but I don't care about waiting for what I wanted.
By Thomas D.
Didn't win 9 ball drawing. Online services so far has been well and efficient. They sell exceptional products Just wish they where closer to ga. Would love to visit showroom.
By Charles
Seybert's is a really good store for all billiards gear, but they are literally always out of stock all year round. Once they get a few que's in, they are gone within days. I wish they would just order tons more of what actually sells. Just makes no sense to me.
By christopher R.
They sell fake stuff !!! I purchased Volturi cue case for $560.00. It's advertised on website as a genuine elephant leather and i called them before i payed and had a confirmation on that it's genuine leather and it's pure Volturi product. But it's made from artificial leather. Volturi is a company that make hand made cue cases from genuine leather and i've seen their products, all of them are made from genuine leather. The case they sent me is a fake, not Volturi made for sure. Besides that case was damaged. Don't trust them !!!
By Alex B.
Great service and prompt shipping!!! Only drawback is USPS tracking is the worst I have ever seen!
By Johny K.
Great customer service very helpful and kind.
By Melisa
I always buy stuff here since 2008 til now they have reasonable price plus the points that you can use on your next transaction, watchout for sale 😉 when they do buy it right away don’t wait the next day coz it happen to me many times.
By Michael Andrew R.
