SextPantherReviews of sextpanther.com

Response from SextPanther· Jan 9, 2025

We never want technology to get in the way of a good time! Whenever site users experience log in issues, we encourage them to use the Contact form linked in the site’s footer under “Support.” The Support Team will then make all efforts to resolve the issue so that you can continue using the site as intended. We were able to look up your account by the username provided in your review and we see that you were able to log in shortly after leaving this review.

Response from SextPanther· Jan 9, 2025

We’re sorry to hear that you experienced these difficulties when trying to use the site. We aim to make it easy and smooth for site users to connect with models of their choice—that’s the whole point 😉 Please note that each model individually sets their pricing, which is visible both on their profile and in a messaging sidebar once you have added a model as a contact. Models set calls with a price per minute and a minimum call time, so it seems that the model you tried to reach had a minimum to connect that was over $20. Your review also indicates that you experienced technical issues when trying to complete your call. We’d encourage you to contact support through the Help > Contact form on your user dashboard and then checking the email of the address you used to create your account for a response.

Response from SextPanther· Jan 9, 2025

Thanks for your review! Indeed, all models on the site are verified. We’re glad to hear you’ve been able to find a variety of legitimate models to connect with! Should you wish to provide any further feedback, we’d love for you to email us directly through your account.

Response from SextPanther· Jan 9, 2025

We appreciate your feedback, and we are sorry you had a difficult time with the application process. Regarding the ID verification needed, we require a picture of your US or Canadian ID or Passport, as well as a picture of you holding that same ID (a selfie that includes you holding your ID). We encourage anyone having questions or issues with these steps to reach out to support for assistance or clarification by replying to the initial denial email. Furthermore, we can assure you that we are based in the US and have humans reviewing all applications and email inquiries. In regards to verifying your email or resetting your password, since you are applying for an account, an account is not created until you are approved. Once approved and the account is created, the steps to verify your email and/or reset your password are in line with standard business practices on other websites.

Response from SextPanther· Jan 9, 2025

We’re sorry to hear that you haven’t had an ideal experience with support. The team does their best to respond to all emails within one business day, though some issues require further investigation and may take longer to receive a response. We encourage you to submit a new ticket with your inquiry and we’ll be happy to assist you with the issue you’ve been facing.

Response from SextPanther· Jan 9, 2025

We certainly understand how frustrating and disappointing it can be to receive a rejection. When applicants are denied due to lack of established following in the adult industry, they are encouraged to reapply in six months time. Once a decision has been made regarding an applicant, no further correspondence is necessary unless new information is provided that would make the original application eligible for approval.

Response from SextPanther· Jan 9, 2025

We’re sorry you had this experience on the site. The Code of Conduct clarifies rules around unwanted model behavior. We take all safety concerns seriously and address these issues as quickly as possible. In order to maintain a safe space for both models and fans, we encourage you to reach out to support for assistance with any concerns regarding other model accounts you may have.

Response from SextPanther· Jan 9, 2025

Although we aren’t able to substantiate your specific case after requesting some more details from you via Trustpilot, we can say that all reports are reviewed by humans and investigations are conducted to review each unique situation. We look at the full context of each situation and would never suspend an account based on unsubstantiated claims from an individual user. The Code of Conduct outlines the disciplinary policy, stating “Depending on the seriousness of the violation, sanctions can range from a warning to a permanent account suspension.” The Independent Contractor Agreement details the company’s policy on enforcement, investigations, earnings withholdings, and termination. Given that there is a mutually aligned incentive for the company to retain top earners, it seems apparent that your behavior on the platform was egregious enough to warrant an account suspension.