Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
165 reviews
SevenesySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sevenesy is a family-owned jewelry brand based in New York, creating pieces designed to help women feel more confident and noticed, while making gifting more meaningful.
Sevenesy (sevenesy.com) has 165 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 141 reviews with 1 star · Clear filters
Mijn vriend heeft hier voor mijn verjaardag (16 janauri) 2 ringen besteld en 1tje terug gestuurd maar nooit geld terug gekregen ervoor!!!!! En die andere ring is al na 1 maand helemaal verkleurd en geeft groen af ( voor een 70 euro ring is dit schandalig) We hebben al meerdere keren contact op proberen te zoeken en ook meerdere mailtjes gestuurd maar nog steeds niks!!!!
By Senna
Hab einen Ring seit knapp 2 Monaten mit dem bin ich auch zufrieden. Aber sie haben mir 2 mal die falsche Größe geschickt, dann habe ich ewig versucht eine Antwort von denen zu bekommen, die Antwort bekam ich erst als ich bei Paypal einen Fall aufgemachte habe. Daraufhin sagten sie mir ich soll die Ringe zurückschicken und den Fall schließen, nach 3 Wochen bekam ich erst das Geld allerdings nur für einen Ring.
By Jennifer K.
Ik heb op 31 december een review geplaatst over mijn slechte ervaring met Sevenesy, en sindsdien is er niets veranderd. Ik heb twee ringen besteld (bestellingen #7054 en #9766), deze correct geretourneerd en bevestiging gekregen dat ze op 31 december zijn afgeleverd. Toch heb ik nog steeds geen terugbetaling ontvangen. Sevenesy reageerde destijds op mijn review en beloofde het “zo snel mogelijk” af te handelen, maar in werkelijkheid negeren ze nu al mijn berichten en e-mails. In plaats van mijn terugbetaling te verwerken, vroegen ze mij om mijn review te verwijderen om hun reputatie te beschermen. Dit terwijl het probleem nog steeds niet is opgelost. Dit is extreem onprofessioneel en onacceptabel. Ik raad iedereen af om hier iets te bestellen. Een bedrijf dat zo met klanten omgaat en weigert terugbetalingen te verwerken, is niet te vertrouwen.
By Amann M.
when i ordered the ring came in a month that’s okey but then i returned it because the fitment was a little bit off so i choose to get another and send mine back now it is 3 months and they are not responding back they have my ring and not communicating so they took my money and a ring Update: customer service contacted me when i wrote here that they are scammers so if you want them to contact you you need to write they are scammers and its not far from true because they are Update on delivery: came in 3 days fast delivery but wrong ring came :) im getting angry about this company
By Ondřej K.
I had placed an order on the 6th February. It is now 21st of February and have still not received my product or any update of what is going on. I have sent numerous emails and the only responses I’m getting is “our team will update you as soon as possible” how long does it take to pack an order and get it shipped or send an email about confirmation of the order as you messed up on your side. NEVER ORDER from this company. Straight up scam and useless. If I could give this company a 0 I honestly would.
By Akeel A.
Response from Sevenesy· Feb 21, 2025
Dear Akeel, Our team got in touch with you to resolve this. Your order was shipped, but unfortunately, it was returned to us. We understand how frustrating this must be, and we truly apologize for the inconvenience. As we agreed on a reshipment, please note that this process can sometimes take longer than usual, but rest assured, we are handling it and will provide you with updates as soon as possible. We appreciate your patience and understanding, and we’re here to make sure your order reaches you. Let us know if you have any further questions—we’re happy to assist you! With love, Sevenesy.
Bestellung kam ewig nicht an und an dem Armband hat sogar am Ende noch ein Stein gefehlt unfassbar schlecht
By Ömer
Order #11748 I bought a ring a size to big so I want to Exchange it for a smaller size I sent them a e-mail about a week ago no response when it says we contact you within 48 hours I just want to Exchange it so it fits but this is real poor costumer service at the moment They have beautifull Products for a good price but at the moment I would not buy anything anymore from there or tell people where the ring is from
By Chendo
Response from Sevenesy· Feb 20, 2025
Dear Chendo, Thank you for your email. We have already replied to your email regarding your exchange request. You want us to send you the new ring size first, but we require the original ring to be returned first before we can process the exchange. This is our standard policy, and we kindly ask you to return the ring so we can send you the correct size as soon as we receive it. Please check your email for further instructions, and once your return is received, we will send out the correct size. Let us know if you need any help! With love, Sevenesy.
Добрый день,мою посылку задержали на почти месяц,и к тому же в день когда она должна была приехать ее просто отправили назад по непонятным причинам,я бы хотел вернуть деньги либо получить свою посылку в кротчайшие сроки
By Даниил Х.
