Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
66 reviews
Sessions HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sessions Health is a secure, HIPAA-compliant, cloud-based EHR and practice management solution tailored for solo practitioners, medium-sized clinics, and large group practices. Specializing in behavioral health, it’s designed to streamline administrative tasks and enhance the therapeutic relationship. The platform offers a comprehensive suite of features, including scheduling, billing, integrated telehealth, customizable notes and forms, digital intake, a client portal, online booking, secure messaging, appointment reminders, treatment planning, assessments, electronic claims, eligibility checks, and AutoPay-enabled credit card processing.Sessions Health is also committed to inclusivity, with an LGBTQ+ affirming approach that ensures all clients feel respected and supported. Guided by the same ethical principles therapists adhere to, the platform delivers a user-friendly experience that empowers mental health professionals—therapists, counselors, psychiatrists, and more—to focus on care while reducing administrative burden. Its intuitive interface, combined with robust features and excellent customer support, has made Sessions Health a trusted choice for mental health practitioners everywhere.
Sessions Health (sessionshealth.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
66 approved reviews, newest moderated first
Excellent customer service. Great price. Easy to navigate. I have tried several EHR’s and this is by far my favorite.
By J L.
Response from Sessions Health· May 11, 2026
We’re thrilled to hear Sessions Health stands out as your favorite EHR, especially after trying several others. We truly appreciate your support!
Excellent customer service. Priced right. Always updating and improving their services. Absolutely love it and so glad I made the switch 2 years ago.
By Ralnah B.
Response from Sessions Health· May 11, 2026
Thank you for the kind words and for being with us for the past 2 years! We’re so glad making the switch has been a positive experience. We appreciate you!
We started using Sessions Health in February 2024, and the transition to the platform—including the migration of client data from our previous EHR—was smooth and completely hassle-free. The customer support throughout the onboarding process, and ever since, has been consistently top-notch. Support reps are always friendly, professional, and extremely quick to respond. The platform itself is very user-friendly and has truly transformed the way our therapy practice operates. We’ve also seen an increase in revenue thanks to their Client Portal, which makes it so easy for our clients clients to view and pay their statements. Overall, Sessions Health has an excellent product and customer support. We wouldn’t hesitate to recommend it to any clinician looking for a reliable and easy-to-use EHR!
By Kathleen
Response from Sessions Health· May 11, 2026
Thank you so much for the thoughtful review! We’re thrilled to hear the transition and client data migration went smoothly, and that our support team has continued to be responsive and helpful along the way. It’s especially exciting to hear the Client Portal has helped streamline payments and positively impact your practice. We truly appreciate your recommendation!
Cancelled my account out of the blue with no reasoning.
By Jacob S.
Response from Sessions Health· Jan 26, 2026
Thank you for sharing your feedback. We’re sorry the account closure felt abrupt or insufficiently explained. We understand how disruptive a transition like this can be. In this case, the decision wasn’t made lightly or without review. After a deeper look at how the account was configured and used, we determined that it did not align with our usage and access terms, including how practitioner access and documentation are intended to function within the platform. When that happens, we may choose to discontinue service rather than support a setup that falls outside those parameters. In your case, we provided advance notice, continued access for a transition period, and full data export options so you could move forward with minimal disruption. While we know that doesn’t remove the frustration of the situation, we did our best to handle it thoughtfully and responsibly. We genuinely wish you success in finding a platform that’s a strong fit for your practice and appreciate the time you spent with Sessions Health.
So far I’ve been using Sessions Health since February and I’ve loved it since. The support staff is quick, friendly, and extremely helpful when I email them. I’ve never had a negative experience with contacting support. The telehealth video is also great! The moment there was a black screen issue, they fixed it within the week. I also use a certain competitor’s platform for my other job, but Sessions Health is by far the best and user friendly platform I’ve used. The cost is fair, along with the cost-effective add-on for additional therapists. As a solo practitioner, I’m glad I took the leap with this platform because I don’t plan on ever leaving.
By DeQuan Brown, M.Ed., L.
You guys are always so fast to reply and very helpful. My transition to your EHR has been seamless. THANK YOU!
By Kimberly F.
Response from Sessions Health· Jun 22, 2025
Thanks so much for sharing about our support and your transition experience! We appreciate you!
Love the platform, love the responsiveness to suggestions, requests, and most importantly, customer service!
By Jennifer B.
Response from Sessions Health· Sep 5, 2024
Hi Jennifer, we so appreciate your review and kind words. Thank you for sharing!
Straightforward EHR with incredibly helpful support.
By Lindsay
Response from Sessions Health· Jul 23, 2024
Thank you for your review, Lindsay!
