Replacement was provided overnight
Replacement was provided overnight. Excellent service and follow up.
By Troy B.
Response from Servify· Sep 23, 2025
It's always good to see customers happy! Thank you for the feedback.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
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Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
Replacement was provided overnight. Excellent service and follow up.
By Troy B.
Response from Servify· Sep 23, 2025
It's always good to see customers happy! Thank you for the feedback.
seamless within my expectations
By Roy Van A.
Response from Servify· Sep 23, 2025
It's always good to see customers happy! Thank you for the feedback.
excellent and efficient replacement of my Samsung device
By Martyn B.
Response from Servify· Sep 23, 2025
It's always good to see customers happy! Thank you for the feedback.
Good experience. Once being approved, the repair process is fast. But if needing to contact customer service at Servify can take too long.
By Tien
Response from Servify· Sep 23, 2025
Thank you for the feedback
Took care of my Samsung phone right away! Received a replacement phone that works great!
By Thomas E.
Response from Servify· Sep 22, 2025
Thank you for the feedback
I had to get a Samsung phone replaced due to a screen issue. They didn't have a replacement in stock so offered me a newer model with equivalent specs and then sent it with next day shipping. 10/10, will buy extended warranties through these guys in the future.
By Joshua M.
Response from Servify· Sep 20, 2025
Thank you for the feedback
Very bad experience. I bought new phone from Samsung, and I get the promise that I would have priority on repairing the phone. I made an assurance on Servify, and then, nodded their services. It is more then a week, and they couldn't tell me if the phone could or could not be repaired. They couldn't tell me anything. Just wait. Until when??
By Mihai M.
Response from Servify· Sep 20, 2025
Thank you for your patience. We’re happy to share that your repaired device is already on its way back to you. The delivery is expected today or by tomorrow at the latest. We truly appreciate your understanding and look forward to having this matter fully resolved for you very soon.
The phone came so fast! The claims process and all the instructions were clear and concise. Thank you!
By Teya S.
Response from Servify· Sep 18, 2025
Thank you for the feedback.