Fast and easy
Fast and easy. The representative was awesome
By Eddie B.
Response from Servify· Mar 17, 2026
It's always good to see customers happy! Thank you for the feedback.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
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Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
Fast and easy. The representative was awesome
By Eddie B.
Response from Servify· Mar 17, 2026
It's always good to see customers happy! Thank you for the feedback.
The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along with return label paid. More companies should handle warranty issues like this…100% good job Samsung
By Alex B.
Response from Servify· Mar 14, 2026
It's always good to see customers happy! Thank you for the feedback.
It was pretty simple from start to finish! Great customer service on everyone's part! Thank you Zach and I believe his name was Travis. Great job and customer service was outstanding!
By D. B.
Response from Servify· Mar 13, 2026
It's always good to see customers happy! Thank you for the feedback.
My device was ready within the expected time frame. The delay I experienced was not the service department’s fault. The issue was related to linking the replacement parts to Samsung’s system, which caused the process to take longer than anticipated. If it weren’t for that system issue, I would have had my phone back right on time. The service department itself did an excellent job with the repair. In fact, they replaced so many components that it essentially feels like I received a brand-new phone. I appreciate the work the technicians did and their effort to resolve the issue despite the system difficulties.
By Shirley
Response from Servify· Mar 12, 2026
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Great speedy service highly recommend
By Kim H.
Response from Servify· Mar 9, 2026
It's always good to see customers happy! Thank you for the feedback.
Fast walk in and waz unbelievably fast with everything 🙌 too good to be true 👍 even better with insurance. .
By Ralph T.
Response from Servify· Mar 5, 2026
It's always good to see customers happy! Thank you for the feedback.
Samsung Care+ is worth every penny so easy to file a claim and very fast. Nothing to complain about.
By Daniel S.
Response from Servify· Mar 5, 2026
It's always good to see customers happy! Thank you for the feedback.
Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product then it should have been replaced with the new product i shouldn't have had to wait 2 weeks
By Seth L.
Response from Servify· Mar 2, 2026
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.