Horrible usability, ancient UI
Very poor usability and UI is like from 1990s. Many companies use it only because migrating out of Servicenow is such a pain.
By Joel J.
The Fair Hearing score
1.4/ 5
Bad
21 reviews
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About ServiceNow
ServiceNow, Inc. is an American cloud computing company with its headquarters in Santa Clara, California.
ServiceNow (servicenow.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
- Also known as
- servicenow.com
- Website
- servicenow.com
- Category
- Internet & Software
- Location
- Santa Clara, California
- Listed on The Fair Hearing
- 2026