Omg😲 😱 Serve card is a big scam please…
Omg😲 😱 Serve card is a big scam please don't use or buy that card for any reason please red flags.
By Joel J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serve is listed under Banking & Money.
Serve (serve.com) has 58 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
58 approved reviews, newest moderated first
Omg😲 😱 Serve card is a big scam please don't use or buy that card for any reason please red flags.
By Joel J.
I wish I could give zero stars. This company is nothing but crooks. Keep your money and buy a card with someone else.
By Fatrice A.
Will put a hold on every dollar you spend then keep it pending and you will never see that money again. There are no live operators to talk to only AI. Class action lawsuit needs to be filed agaist them and Jackson Hewitt
By Ryan L.
Stupidest card I've ever purchased, can't pay bills online or over the phone. I will never get this card again.
By Billy J K.
Worst card in the world , don't try to get your money back. Can't cancel after you use it till the money is posted either. Junk company!!! Wish they had zero stars
By Jason H.
Omg the worst card to get, Jackson Hewitt I will not file with them again as long as they used them, take my advice don’t use this card for your refund, customer service don’t help because they don’t know what their doing either
By Shaglavia J.
1 star is way to much!!!! Buying this card is completely %100 a waste of time, money, energy!! Customer service is a joke, all they do is repeat themselves with non relevant information and they refuse to help what so ever. I'm having a family emergency, bought the card to purchase data for my phone so I could access the Internet to find my family member in a hospital and serve told me they can't help me. I'm beyond frustrated with serve. Will never ever purchase another card d from them not ever nor will I recommend them to Amy of my colleagues friends or family!!!!! TOTALLY WORTHLESS
By The Only R.
Do not work with Jackson Hewitt and get a prepaid card through Serve for your taxes. Serve will continue to harass you through email about your account being active after having a zero balance. I called to close the account completely last year to stop these mailers, the agent said they’d lock the account and then close it within a month. What do you know, past that time frame I’m sent more emails and when I called them today they said they can’t close the account with it being locked and won’t unlock to close it without sending documents that I have to fill out? They also stated they wouldn’t remove me from their email list after I requested. This process has been painfully complicated for them for something so simple.
By Co