ServeReviews of serve.com

Everything is awesome

If I could give negative stars I would. Ive been battling for 3 weeks to get my account unlocked, with no resolution. Agents just keep reading their script and nothing is done. I have no access to my money and can't get any answers.

Don't do it!!! Ruuun

It was the worst customer service in my life. Very unprofessional, not helpful. I’m not able to even touch the money in the account. No one should ever trust or use this brand!

Just got off the phone and I am going to the cfpb. Then I’m going to make a post and get together as many people together as possible for a class action and use ai to copy/send to cc of about 100 lawyers to see who responds. By the way to access the secret customer support was to call the Mastercard number and hit already a customer and type the social/card number wrongly over and over again. Then some how that got me to report a stolen card. And if you hit 1 it gets you to their top secret customer support team. Then you have to tell them it’s not stolen and you can’t get your money out. Anyways. I may be poor but I also have free time and I’m going to do as much as I can. Hopefully the man in charge of serve goes to jail. They’ll find him.

This card sucks. Do not use if planning to spend money online also cannot get ur money back some annoying girl on the phone would not send u to the supervisor and speaks so fast u might as well try to say poopledoodlegoodle 20 times and still won't be able to compare to the lady I'll NEVER. use again

I’d give the Serve debit cards a zero if I could. Be very aware of when you purchase this visa debit card. There is a fee each time you add money to the card. Not just the first purchase, EACH TIME you put money on the card. They charge you a $1.00 each time you make a purchase. They will only close the account if you have a zero balance - do not purchase.

I bought this card at Family Dollar and read the packaging which said that I had to register an account. Okay, sure. Only then to find out I didn't qualify and that I couldn't use the card at a hotel. They said they can't refund me by check and costumer service was terrible. They said they “could not get a supervisor” on the line. This whole thing is a scam. Just know, everyone who was scammed with this card and file a lawsuit, small claims. Do it so we can bring this company down. Never, EVER in your life buy a card like this.