Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
397 reviews
SernesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon!We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change.All of our products are crafted with an obsessive attention to detail.With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.
Sernes (sernes.co) has 397 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
397 approved reviews, newest moderated first
sizing was an issue, and after two returns finally third time got the size right. some credit was given to cover the multiple import fees i paid.
By Nigel W.
Response from Sernes· Feb 24, 2021
Nigel we understand how this must be unpleasant to return a package twice, but thankfully the second return was a success We hope you use the credit for another purchase in near future Stay Healthy :) SERNES
Fast delivery, great product, amazing service!
By Tiffany
Response from Sernes· Feb 25, 2021
We never get tired of reading such words Tiffany Come back soon for new models Stay Healthy :) SERNES
Great jeans, good material, i loved them
By sergio V.
Response from Sernes· Feb 25, 2021
We loved the review Sergio It will be great to see you again soon Stay Healthy :) SERNES
Great product & timely shipping. My only gripe is that the return window is only 14 days, which is tight even when there's not a pandemic going on. Make sure you get the right size! Edit: Sernes worked with me to return the item after the return window, and made the exchange process really easy for me. I couldn’t be happier with their customer service!
By Diana R.
Response from Sernes· Feb 24, 2021
We understand the worldwide situation Diana; if you contact us, of course we will change the 14-day return window Thank you for liking us though; please come back soon for future purchases Stay Healthy :) SERNES
The delivery was on time and the packaging was great. I bought a jacket and the quality is better than I have expected! Thnx
By Sarper T.
Response from Sernes· Feb 25, 2021
Its really nice to hear that we exceeded your expectations Sarper We hope you come back soon for another order Stay Healthy :) SERNES
This is one of the best companies by far in online shopping! Regarding shipping pace, customer service and quality of goods, Sernes is reflecting the idea and vision of its producers. You can make your shopping without hesitation. I ordered many trousers and planning to order more.
By Ozan B.
Response from Sernes· Feb 25, 2021
Thank you so much for your support Ozan We can hardly wait for you to come back for a new order Stay Healthy :) SERNES
I got one from handmade jackets and another from their designer jeans collections and super happy with both of them.
By Tahir A.
Response from Sernes· Feb 25, 2021
Its lovely to hear that you are super happy with our products Tahir Please come back for more purchases soon Stay Healthy :) SERNES
Absolutely disgraceful .. I ordered my trousers back on Feb 1st and as I write this it’s Feb 17 and still waiting on my package. They never shipped the first package and blamed UPS on it. Than claimed to have sent my second package “express delivery” and it’s been longer than four days so that was a lie. Let’s just hope the trousers aren’t as bad as their service. Cause I’ll probably never buy from here again.
By Aaron Patrick H.
Response from Sernes· Feb 18, 2021
We understand how anxious you must feel Aaron for not receiving your order yet, but there is something we want to mention: You put an order with us on February 1st which then was not processed in through the courier's system so instead of making you wait to see what had happened, we sent you a second package on the same day that you made us aware of this. Second package is being stuck in Texas winter storm and the courier had to reschedule delivery due to sever weather conditions. Hopefully weather will turn for better conditions soon and you can have your package Stay Healthy :) SERNES
