Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
397 reviews
SernesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon!We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change.All of our products are crafted with an obsessive attention to detail.With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.
Sernes (sernes.co) has 397 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
397 approved reviews, newest moderated first
Wish I would have had the coupon before my purchase : ) Otherwise love the pants!
By Gil K.
Response from Sernes· Oct 22, 2021
Normally our discount codes don't expire immediately; so you still have time to put in a new order, Gil. Hopefully we will see you again soon. Stay Healthy :) SERNES
I have not receive my purchase yet, nor have I been update on its delivery status, which is strange because normally they are rather good about those.
By Grant M.
Response from Sernes· Oct 22, 2021
We understand this was a very unfortunate order, Gran; but you have been with us for so long that we hope you can see past this and come back for a new order soon. Stay Healthy :) SERNES
Item shipped in a timely manner. But when receiving the item it was extremely disappointing. Color was nowhere close to accurate, the pants turned out to be more like leggings than pants. Material felt very thin and cheap. Unable to return and get a refund because the item was on Sale. Not worth it.
By Amar D.
Response from Sernes· Oct 22, 2021
We are extremely sorry to hear you had this unpleasant experience, Amar, especially on your first order with us. Please email us at [email protected] ; we will try to make it up to you as fast as possible. Stay Healthy :) SERNES
Excellent customer service. Great design products good quality.
By Alvaro V.
Response from Sernes· Oct 13, 2021
Thank you so much Alvaro for mentioning the most important aspects of our products and services. Hopefully we will see you soon for a new order. Stay Healthy :) SERNES
My order still has not come!!
By Adijan B.
Response from Sernes· Sep 17, 2021
We have shipped your order, Adijan, but we understand that things can happen along the way. We have emailed you to try to solve the issue; hopefully we will come up with a solution. Stay Healthy :) SERNES
Love these joggers, they have become my new favorite because they're so comfortable! Plus they get a lot of compliments. 😁
By Logan L.
Response from Sernes· Sep 15, 2021
Bronx is one of our best sellers and you chose a unique color of it, Logan. It's good to know it paid off and you are getting comfort and compliments together. Hopefully you will come back for a new order soon. Stay Healthy :) SERNES
I love the clothes from here. My jacket is incredible and it's the only place I get my trousers for work.
By Melanie F.
Response from Sernes· Sep 15, 2021
We are so glad to hear you chose us to for you to go clothes, Melanie. We always bring new models, so we shall wait for you to come put a new order soon. Stay Healthy :) SERNES
Jennifer yet again amazed me more than life itself with her perfect customer service. Heaven placed an angel on earth. She is fire. She is love. She is lime cilantro rice. She's also nice. Thank you, Jennifer. 12/10.
By Jimmy V.
Response from Sernes· Sep 15, 2021
WoW! We are thrilled to hear our customer support has this kind of feedback, Jimmy. We all are waiting for you to come put a new order with us soon. Jennifer says hi and appreciates your wonderful words. Stay Healthy :) SERNES
