Overall a great experience
Overall a great experience. For the most part the staff truly cares and wants to see you do better. A few of the staff really go above and beyond. For example Kenny, Timmy and Riley. My case manager was really my only complaint, her name is Catherine, I felt like she could've put forth more effort, she spent about 80% of our session time telling me about her weekend or stuff going on in her life. I did all the homework she asked me to do from the front of our book, spent hours answering some questions and she simply just asked me if I had done them where as other case managers reviewed the answers with their clients..Aside from that when I had to bring an issue to her or ask to use my phone to pay a bill or anything at all she had no problem letting you know that you was a bourdon to her at that moment in time. Moving forward the housing is great and the food is hit or miss. Hit more times than miss for sure though. Overall I had a good time and met some incredible people there. Make the best of your experience there and pay attention in class, some of the information is invaluable. Don't do as I did, if you are unhappy with someone such as case manager, therapist, etc. Let someone know. They will help you. Unfortunately in the end I had a half ass coin out and didn't even receive a certificate due to my case manager. These things can really impact soemones experience! Good luck if you're thinking of going don't think twice just do it.
By Valued A.
Response from Serenity Lodge - Lake Arrowhead· Nov 11, 2021
Thank you for the review. We are sorry that you didn't receive a certificate. If you could email us at [email protected] we will get this to you shortly.




