Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
RecoverWellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RecoverWell is a 3rd party case management system that improves hospital efficiency in discharge planning for patients needing higher levels of care for addiction, mental health and eating disorders. Our cyber secure, cloud-based software eliminates the need to make endless phone calls searching for a program that has availability, meets the patients needs and takes their private insurance, MedicAid, Medicare or can work within their budget. Recoverwell is fast, safe and efficient. Helping hospitals streamline access to care so they can clear beds faster and serve more patients.RecoverWell also works directly with people seeking treatment before they end up in the hospital. Our case management staff can serve non-emergency patients by appointment to help them find the care they need to live a healthier life. RecoverWell is free for patients asking for help. We would never dream of charging someone who has the courage to ask for support.RecoverWell is on a mission to reduce the rate of relapse, overdose and suicide deaths. It is the first system ever created that completely automates the pre-admissions process and gets patients connected to treatment providers that can serve their unique needs best.
RecoverWell (recoverwell.net) has 45 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
45 approved reviews, newest moderated first
Aimee has helped me more times than I can admit, she stuck by my side and got me into new places after I got myself kicked out. She recently got to see me take my one year sobriety cake. It was because of her never ending care for me that I gave up my will and built up a new life
By Connager
Incredibly sweet and kind, helped my brother immensely.
By kennV
Aimee Gray, CEO and Founder, has to be one of the most competent, resourceful, and empathetic case manager I ever dealt with. Saying that Aimee goes over and beyond is an insult, as she surpasses even that! I credit Aimee with helping save our son's life, when others couldn't, wouldn't, or could care less. Navigating the system is nearly impossible, and Aimee stood as our North Star in the unforgiving abyss of a family dealing with addiction. We owe a debt of gratitude that can never be repaid...
By Robert
Amy was so helpful and friendly. Awesome woman she really helped me to get where I needed to go ❤️
By Seth O.
I want to express my deepest gratitude to RecoverWell for the incredible support they provided to me and my family during a very difficult time. My son has faced significant mental health challenges, and finding the right care and placement for his needs often felt overwhelming. RecoverWell stepped in and guided us every step of the way. Our social worker/advocate was compassionate, encouraging, and absolutely tireless, in helping us navigate the many ups and downs of this journey. Their dedication and persistence insured that my son was placed in the appropriate facility where he could receive the care he truly needed. I highly recommend RecoverWell to any family in need of guidance and support, and navigating mental healthcare. Their services go above and beyond and we are forever grateful.
By Mitchel B.
I’ve had many very successful interactions with this company. They are unique and completely involved in the patient’s needs. No hanky-panky at all, Very professional and providing a great service. Sincerely, Leonard Lee Buschel.
By Writers In T.
Amee helped save my life in 2022. I was heavily addicted to drugs and I landed in the emergency room after failed attempts navigating on my own trying to get into rehab. The social worker at the emergency room connected me with Amee, with her help I had a plan and a rehab to go to by the time I was discharged from the hospital. It was extremely difficult to figure out the treatment industry and to advocate for my health on my own. I was hopeless before working with RecoverWell. Today I have over 2.5 years of sobriety. I couldn't have done it without Amee using her knowledge and connections to advocate for my success. She came to my 1 year sober celebration and she checks on me every few months. I know if I or anyone else ever needs help for substance abuse or mental health, I can call Amee.
By Minda G.
In an era where return on investment (ROI), key performance indicators (KPIs), and revenue pressures frequently overshadow the organization’s purpose, it is a privilege to collaborate with a company as ethically sound and purpose-driven as Recover Well. I have witnessed numerous instances where this organization surpasses expectations to provide assistance to individuals. This exemplifies their baseline of excellence in their mission of assisting those in need. I have not encountered a single case where they were unable to find suitable placement for an individual. Naturally, this purpose and tenacity lead to resounding successes and mutually beneficial relationships, as profit is not the primary objective; excellence is. When an organization operates in this manner, success is inevitable. The level of communication with this organization facilitates the intake process and internal processes necessary for often intricate transitions of care. It truly is an honor to work alongside Recover Well and to speak to my experience working with them.
By james J.
