Excellent customer service
Tried to cancel the service because our needs changed, I realized the difficulty was on my end and the customer service was amazing in assisting me. Great company!
By Hol
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Tried to cancel the service because our needs changed, I realized the difficulty was on my end and the customer service was amazing in assisting me. Great company!
By Hol
Great customer service. Easy setup.
By Eric
Every employee we spoke to during the initial conversations about the alert system and installation process was fabulous, kind and helpful! We now have peace of mind, knowing our disable mother can press a simple button for help! Thank you so much!
By Florence K.
Greta was easy to work with and item arrived on time Mary
By Mary
i FELL AND CALLED YOU. Great SERVICE. THANK YOU
By Brenda G.
Everyone was friendly, helpful, and informative. Process to order and set up was very easy. Website is easy to navigate. Price is affordable. I researched several options for service and am very thankful I chose Senior Safety for my loved one.
By CYNTHIA M.
I have realized that I don't have to spend a lot of money to feel safe. If I'm shopping or just reading a book at home. If I think I need help it's only a click on a button away.
By Jane
Friendly customer service and easy hookup!
By Patricia