Very helpful and kind.
Very helpful and kind.
By Debra
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Very helpful and kind.
By Debra
So far I'd give zero stars . Been 8 days still haven't received my unit ! Updated because, after an email I was informed that a new unit has been shipped. Let's see .
By Connie
Response from Senior Safety Medical Alerts· May 14, 2020
Hi Connie, According to the USPS tracking number, the package was lost in transit. While it's not common for the post office to lose packages, it can happen and we apologize. I see on your account that we are sending you another system with free overnight delivery. I hope after setting up your system that will find our service to be more than satisfactory and consider updating your rating of our company. Please feel free to call with any questions or concerns you may have and we'll be happy to speak with you. Thank you, Senior Safety
Package arrived on time. Easy setup and person on the phone was very helpful.
By Donna
Excellent service!!!
By Kelvin
Very helpful - answered my question promptly.
By Margie
I called bc it didn’t work. Your end showed no power. I had to fly to Florida and leave my father with no safety alert
By Robert
I will give 5 stars - I just opened my account and the agent was patient and helpful, polite in every way.
By Jessie
The ordering process was easy. It came within 3-4 days. Easy to set up. When we did the test after setting it up, my mom was relieved to hear someone on the line. He was friendly and reassuring. My mom has a little sense of relief that she’s not completely alone.
By Kathy