To date I am pleased with the service
To date I am pleased with the service. I worry about getting a monthly bill so I can keep current with my charges.
By Christine
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
To date I am pleased with the service. I worry about getting a monthly bill so I can keep current with my charges.
By Christine
Excellent sales process! Great customer service for setup.
By Jon
Only one point worth mentioning. I filled out the required paperwork, yet I am still receiving a docu-sign document electronically. Please let me know ASAP when you received the filled out paperwork. Thank you
By Marilyn
Arrived quickly & set up is easy. Haven't needed so don't know yet about that. However, hope I never need it.
By Marilyn
Every customer service agent I spoke with, several before purchasing the system, was knowledgeable, exceptionally polite, and never pressured me to make a purchase until I was certain I had chosen the best service available. This was a truly refreshing experience given the rude attitude that seems to be spreading throughout the customer service industry. It was a very pleasant experience doing business with this company.
By Bradley
Wonderful fast service and very courteous!
By Sadie L.
So helpful and patient in answering all questions and explaining how it all works.
By Dana
The nicest of folks, easy system to use and set up was easy!
By Luz