The customer service is amazing
The customer service is amazing. They are patient and kind and do everything possible to help.
By Sherri
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
The customer service is amazing. They are patient and kind and do everything possible to help.
By Sherri
Received device, instructions were clear, setup was easy. When testing the operator answered promptly and was polite and helpful.
By Goober
Order the pendant necklace for a relative who was experiencing frequent falls. This brought us peace of mind. Customer service was great and made it very easy to set everything up. Shipping was also very quick. Very happy with Senior Safety and would highly recommend!! A+
By Judy
Well we hooked it up Saturday and Monday she fell and broke her leg . So you all did wonderful.
By Jane
Very helpful and polite! Answered all of my questions that I had. I feel more comfortable leaving my grandma alone knowing she has this device in case she falls. Thank you so much!!
By Tonia
Very helpful… understand and kind
By flavtx
excellent customer service. The price is the best of all of the companies we inquired about, This is an affordable and reliable service you can't do without. We feel so much safer with senior safety. We love the staff, they are kind, explain everything and insist that you can call anytime. You can't find this dedication anywhere in 2022 from any other company, love the system easy to install.
By Steve
good price helpful assist with set up
By Marlies