Very helpful representative
Very helpful representative
By Faith
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Very helpful representative
By Faith
Very easy to set up and rep when I called to test was very professional and helpful
By Karen
Easy to set up. Great customer experience. Thank you
By Jack
Just began using system. So far, great customer service and everything working as promised.
By JD
Easy to hook up and tests, works great! It’s a relief for me that my dad has it!
By Karla
Casey was very supportive answering my questions on several occasions. I ordered the Home Alert system on behalf of Arlene and from afar. My brother who lives nearby was able to setup the system upon its arrival on 3/14/23.
By Keith on behalf of A.
I called w a million ?'s & concerns... Spoke to Casey & I can't say enough for the time, guidance & patience he took with me making certain that I was directed to the best fit for me in my situation. Thank you Casey! Marlene Johnson
By Marlene
I never received my purchase!!!!!
By Doris
Response from Senior Safety Medical Alerts· Feb 26, 2023
Hi Doris. The USPS tracking # 420234549405511206203907792581 shows the package was sent from our office on February 14th and delivered just 2 days later to your address in Virginia Beach. Please check outside your home or with your neighbors for your system. As part of our customer satisfaction guarantee, if your system is not there, we will resend another one.