Grace
Those who helped me on the phone were patient and long-suffering. I had a friend help me set up. It feels good to have peace that I can get help without trying to get to my phone and unlock my door.
By BarbaraDeMuth
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Those who helped me on the phone were patient and long-suffering. I had a friend help me set up. It feels good to have peace that I can get help without trying to get to my phone and unlock my door.
By BarbaraDeMuth
Our mom fell 4 times and you were quick to respond to her call and quick to call us.
By Rod
I talked to customer service 3 times, and each time they helped me with my problem or questions. So far I am comfortable with my medical alert.
By Mary
Everyone I have dealt with from the sign up process to the people answering for the tests have been kind, thorough and very helpful. The pendant is small, comfortable and convenient!
By Brandi C.
Easy set up. Good communication with Kenny over the phone for ordering device and getting instructions.
By Tammy R.
I got this for my 94 year old Mother. She’s hard of hearing and doesn’t see well. It’s loud enough that she can hear it anywhere in the house. It was easy to install.
By Amy
Easy to order, arrived quickly, easy to set-up
By Katherine
Received button in a couple of days! We were happy! People were very nice on phone very satisfied! Thank U!
By Joseph F.