Only got the system this week but…
Only got the system this week but people were very helpful setting up
By Linda A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Only got the system this week but people were very helpful setting up
By Linda A.
Customer service is awesome and answered all of my questions. We received our unit quickly. Thanks for all the help so far.
By Shawn
I just purchased and it arrived on 7/9/26. So far, no concerns. I called to do a test and I called again today with additional questions. All has been resolved and everyone I spoke to from the ordering, to testing, and addressing my questions, have been Excellent! Friendly, Professional, Patient, and Informative!!
By Cynthia
Ease of set up was great !
By Carley
Excellent customer service
By WILLIAM J MORIN I.
Thank you for the great service . Just having this puts are minds and heart an ease to know you are there for my sister in law when we can not .
By Patty
Now I know I have help close if I need it.
By Valerie
Nothing went wrong all I can say at this point we just got Senior Safety. It's was very easy to set up as Iwas told, I hope it's never needed but as the care giver of my parents it give me a sense of security. Everyone very helpful!
By Karen
Response from Senior Safety Medical Alerts· Jun 24, 2026
Hi Karen, Thank you for the positive review! It appears that you may have accidentally given us a 1 star review in this case. If you need any assistance, feel free to reach us at 1-888-473-2800. Thank you, SS