Ilove my device
Ilove my device. I feel so safe wearing it.
By Bonnie
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Ilove my device. I feel so safe wearing it.
By Bonnie
They have been absolutely great with every contact! They are very accommodating, very understanding and so easy to work with. I have recommended them and will continue to do so.
By Debra
Everyone was helpful, the product was easy to install/use. However we did not receive the free lockbox we were promised.
By Carol
Response from Senior Safety Medical Alerts· Aug 1, 2018
Hi Carol, Thank you for sharing your experience with our company so far. I see that you placed your order online and it looks like you did not select the lockbox to be sent with your order. When you select the lockbox and use the promo code "Lock" you receive it as a free gift for no additional cost. No worries though, I've put in an order to send a lockbox out to you this week and it should arrive in just a few days. Thank you again for taking the time to write a review and for choosing Senior Safety as your medical alert provider! Take care, Senior Safety
I found all the info I needed to make a purchase.
By Virginia
Not really very sophisticated - Tech today should be much better.
By Dennis
So far so good. Just got the system so really haven't"put it to the test" but it was easy to set up and when we did have a question is was quickly answered by customer service.
By KH
Senior safety makes my mom feel much safer.
By Dotty
The ordering process is easy and very streamlined. The order arrived before promised. My mother was able to do the set up process on her own without any problem and the system works just as described. We are very happy with Senior Safety and recommend this product!
By Kimberly D.