Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NMLS #1313859
Senior Reverse Mortgage (seniorreversemortgage.com) has 41 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
41 approved reviews, newest moderated first
Many personalized options and programs. Seamless, quick, experienced.
By Teri Linda B.
Response from Senior Reverse Mortgage· Jun 29, 2026
Thanks for taking the time to leave us review! We really pride ourselves on making things quick and easy while still giving everyone a personalized experience.
Matt and Paul are consummate professionals. They helped me complete the process from start to finish. Now I can enjoy my retirement!
By Elizabeth R.
From beginning to end we found honesty and a sincere effort to get our loan process completed. We would highly recommend this company to anyone!
By Dawn W.
Melissa and Katy provided Excellent performance on our recent reverse mortgage. We were early on over whelmed with companies attempting to provide their services. We decided on three of these companies comparing offers as they came in. Melissa was our first contact with one of these companies. Melissa provided fast accurate information as we could readily compare each companies offerings almost on the spot. We ended up choosing Melissa's company, Reverse Mortgage.com because of the early professional connection provided by Melissa and company. Once we were committed we were introduced to a young lady named Katy. Again, Katy provided the part of the process of events leading up to and including closing. Katy and Melissa really are the young professionals we hear about both in their personal life and the industry. We always could trust both with a quick accurate answer to any of our petty questions and/or concerns. We would have no problem recommending this company or these two fine professionals should the opportunity arise.
By Norman D.
Katy was the most amazing professional. She made me feel I was the only client she had. Every question was important and very fast to explain or get the explanation for me. The company is straightforward and hides NOTHING. Mathew got us started and turned us over to Katy. I can't say enough great things about Katy. I hope anyone looking into reverse mortgage has the opportunity to work with Katy.
By Tonya Lea S.
IT WAS GREAT WORKING WITH KATY VIA - SHE HANDLED EVERYTHING LIKE A PRO - VERY HAPPY AND I OWE KATY SOME FLOWERS !!
By Earl Diver W.
Excellent and timely service. Staff very helpful.
By Daniel R.
In my line of work, the Medicare health insurance business, there is a star rating. 5 stars is as good as it gets, and hardly anyone makes it. Katy gets 5 stars plus. I now believe I have a very good handle on reverse mortgages and am glad we did it. Thanks again, Katy. Ed W Grogan Gig Harbor WA
By Ed W.
