Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Selenepets is listed under Pet Stores.
Selenepets (selenepets.com) has 26 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
26 approved reviews, newest moderated first
I like the fountain. My dogs do too. My frustration is they put me on an auto ship for the dental drops and filters which I wouldn’t willingly sign up for. I’ve emailed them four times with no response. I don’t trust a company with no phone number. They reached out after a week and resolved the issue.
By Donna
So I bought their product last month on line and the product was okay but then they started sending me items I did not order and they kept my credit card and began charging it for the unwanted items. They have no phone number to call and they don't respond to emails.
By Max W.
