Select SaunasReviews of selectsaunas.com

Easy to use website. No shipping cost! Exceptional customer service related to the delivery of my stove.

Very helpful and good communication.

The sauna and heating unite are great. I have the 2-person barrel sauna. It was delivered on time and I, almost always, found the instructions adequate for the task. There are some suggestions, however, I think important: 1. It is important to emphasize, bold text and highlights, to remove and "thread" the heat sensor from the heater. My electrician overlooked this detail and it was a major issue to reach under the installed unit, remove tiny sheet metal screws, unwind and then thread the heat sensor, and finish the job. On the good side, when the sensor was still packaged inside the box, and I turned the unit on to see if it worked, it turned off within about 2 minutes...obviously because the sensor was on duty inside the box and forced the unit to shut down. The issue is important and attention should be highlighted. While you are at it, replace the tiny little sheet metal screws with connectors that an adult can handle. There is no need for the screws to be so small. Better instructions about extending the steel bands holding the unit together would also help. I figured out that the bands had to be moved through the connector ends because I am a sailor and understand standing rigging with turnbuckles....many DIY purchasers would simply think that the bands were too short. First use went very well. I am happy for the purchase and my wife is thrilled. Richard Douglass Tawas City, Michigan 48763

Easy transaction, straightforward buying process, great product. Good experience.

Christoffer was great to work with. He was timely and thorough answering each of my emails with multiple questions. He was even available for quick phone call when it came to shipping. I also appreciate he offers a military discount, free shipping, and no sales tax! Shipping was quick and delivery was easy to schedule. I did have a damaged bench that Christoffer quickly had replaced and it arrived about a week later. I would recommend Select Saunas to everyone. I absolutely love my sauna!

Of course with huge demand there were some inventory setbacks. Everything was addressed and I received my sauna in an undamaged shipping crate. On all important financial matters, Select Saunas delivered.

They answered my call immediately and were really helpful in helping us find a sauna that would fit our requirements. We ended up ordering the Thermory No. 63 and after a few weeks the sauna was up and running in our backyard. We are amazed by the quality of the barrel and how smooth the wood is, both interior and exterior. Thought heat distribution would be uneven since it's a barrel but don't notice much difference anywhere. Pleasantly surprised to find how great and stylish the HUUM Drop 9 kW heater looks in our sauna compared to the pictures. It makes the sauna look super luxurious in combination with the dark Thermowood. Highly recommend Select Saunas for their great customer service and the quality products. We couldn't be happier!

Great customer service by letting me know a longer lead time on a stove model and steering me in the direction of a stove that was more suited to my build. Easy checkout and quick shipping.