See's CandiesReviews of sees.com

Response from See's Candies· Mar 20, 2023

Hello Timothy McWright, Thank you for your valuable feedback. We sincerely apologize for the very negative experience you had in our shop. We have reached out to you via Direct Message so our District Sales Manger, who oversees the shop you visited can work with you directly to address the training issues at the shop and to work hard to make things right for you. We value your business and thank you for caring enough about See's to let us know that we can improve our service to our valued guests. We hope to hear from you again soon. Best regards, SEES' CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Mar 14, 2023

Hello Linda Lombardo, We sincerely apologize for the disappointing experience your had today when you visited our See's Candy shop in Chandler, AZ. We truly appreciate the opportunity to make things right for you as well as providing coaching and training to our employee so this does not happen to you or any other guest going forward. We have requested your contact information so we can work hard to renew your good feelings about See's Candies. Thank you again for the opportunity to address your concerns and restore your confidence in our products and service. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Mar 5, 2023

Hello Jeannie Osterman, Thank you for your valuable feedback regarding the size of individual pieces of candy (Cashew Brittle). See's products are made in small batches and do vary in size from batch to batch. We have strict standards in place for the sizing and weight of each piece. We produce many of our products by hand. There may be some slight variation in the size of each piece from batch to batch. Please be assured that we sell our products by the weight so you always receive the total candy weight you are paying for regardless of the size of each individual piece of candy. We include only the weight of the candy when weighing our products. The weight of the packaging is never counted when calculating the weight of a box or bag of candy. We have requested your direct contact information so we can further address any concerns you may have. We appreciate your loyalty to See's Candy, especially to our Cashew Brittle. Your satisfaction is important to us. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Feb 27, 2023

Hello John Clark, We are so sorry for the delay in getting your refund processed. We'd like our Accounting/Finance group to reach out to you directly to ensure you receive a quick resolution. We have requested your contact information so we can better assist you. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Feb 21, 2023

Hello, We sincerely apologize for the delivery issue with this order. We are reaching out to you now to obtain more information so we can determine what happened and how you want us to resolve this for you. Thank you for the opportunity to make things right for you. We guarantee your satisfaction and will work hard to restore your confidence in our products and our service. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Feb 9, 2023

Hello Catherine Killian, We are so sorry to hear that your recent purchase of See's Candy was disappointing. We truly want to make things right for you. Please reach out to me so I can work with you to renew your good feelings about See's. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Jan 23, 2023

Hello Donna Lou, We sincerely apologize you are receiving orders that you did not request, and that you received an order that did not arrive in good condition. We truly want to work with you to ensure we remove any subscription orders that may be in place and that we address the product quality issues with you as well. We stand behind the quality of our products and our service 100%. If you are not happy, we will do everything we can to ensure that we make things right for you. We have requested your contact information via private message. We hope to hear from you again soon so we can work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's Candies· Jan 13, 2023

Hello Tami, We are so sorry that you are disappointed in the size of the products you received. We just requested your contact information through the Trust Pilot portal. We hope to hear from you again soon so we can work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]