See's CandiesReviews of sees.com

I would not buy Victoria Toffee Tin. Not because it didn't taste good, because it was too thick to break. The included hammer was cute, but useless and added unnecessary weight to packaging. I spent a long time trying to break it. Finally tried banging with kitchen shears handles. Then pointed ends with folded towel on top to avoid bruising hands. That worked, but dislodged most chocolate and nuts leaving a bag full of bits and pieces consumable only with a spoon and suitable for an ice cream topping. Suggest thinner 2 layers of coated toffee without weighty hammer. I have had other See's products which were delicious and a delightful gift to receive.

Site says 2 days to ship. 6 days (4 business) before shipped with expected delivery 14 days after order. When contacted canned response saying date it should have shipped which it was not. No resolve. Customer NO service. Unreasonable delay for pre boxed item.

I have bought this delicious candy since I was 12, so on my 65th birthday, my kids collectively got together to get me 4 lbs! Unfortunately, the closest shop was in crazy traffic Austin, which is two hours away. I wanted to pick out my own and especially have a whole lb of just Cashew Brittle, My son wanted his own lb of the same one. So after finally getting there, I was told they were out of my favorite NATIONWIDE!! I was truly bummed! Brea, the lady there who was trying to get me to get a prepared box that would have ONE Cashew Brittle in it, was pleasant (the other elderly lady needs a lesson in customer service from Brea) But it’s not the same when you want your favorite. 😟 So I texted their customer service about how disappointing it was, and some of the candy I picked instead, just didn’t seem fresh. Also, sure seems the Carmel w/walnuts is getting smaller every time! For $40 a lb, one would expect the usual delicious candy. So basically they thanked me for being such a longtime See’s consumer and never addressed anything else. Once I even got a walnut shell in my Carmel nut square! So they couldn’t even offer a half lb for my disappointing birthday present. 4 hour drive there and back too. Now would you not think since they text me with every new thing and sale, that they would say we now have Cashew Brittle in? Oh, bet they have it in now and want me to pay all that shipping for hot weather! Done!🤦‍♀️

I’d never had See’s chocolates before, and I love premium confections. I must say I was a little disappointed from the start. I bought truffles, assorted creams and peanut brittle. The brittle tasted as though it was over-heated, more carmelized than a brittle should be. I haven’t tried the creams yet, but the truffles I tried were what I’d call creams. They weren’t melt in your mouth style truffles I love. I’m hoping I like the rest of the order, but I’m disappointed in what I’ve tried so far.

I love sees candies, especially Bridge mix. Went I went to the see‘s candies shop in the Magic Valley Mall in Twin Falls Idaho I was told they were out of bridge mix. I asked if they would have some before Christmas and they said no. They will not be getting any additional bridge mix in. It’s the holiday season. The only time we have a sees candy store in the mall. Bridge mix is popular. Stock your stores appropriately.

I've been enjoying Sees candy for over 40 years and I've never gotten stale candy. This time I did....both boxes were hard and stale. I hope this isn't a sign of the times for Sees.

Sadly I have changed my review again to just 3 stars. We are hearing Thank you's from vendors this year as we sent them See's Candies again, and have asked if they received our gift last year (because we got no Thank You last year) that they did not receive our Gift. Super bummed as it shows delivered and Dee was sure it was delivered but no one received it. At least we support our local High School. I have changed this review from a 1 star to a 5 star. I was contacted directly by See's a woman named Dee. She went above and beyond to make this right and all my orders have either been delivered or will be in the next day or so! Will continue to purchase from this exceptional company!! Love the customer services. We places over 20 orders for out vendors as gifts for the holiday thru our local High School Fundraising and as of yet none of them have shipped. They all have had labels made but non have moved. The first time I called i was told they didn't know if they would ship and had no other information than that. When I called a second time was told they had run out of the assorted chocolates on 150 orders but they were now back in stock and will ship out. however when I looked at some of our orders they did not have the assorted chocolates on those so it makes we concern I wasn't given the whole truth. We may have to cancel these orders and send something else, however we really wanted to support out local HS in their fundraising efforts and would like to request that See's still give the fundraising groups the money they would have made if orders are cancelled. Since it was no fault of these groups that orders were cancelled since See's couldn't fulfill the requests.

I used to adore Sees’s chocolates: the nuts and chews box, the foil-wrapped milk chocolates, and the peanut-butter lollipops. Now I understand that they got rid of the peanut butter to accommodate those with peanut allergies (though what a shame). However, in the past few years I’ve noticed that the chocolate just isn’t as good anymore. Below, I read that the recipe hasn’t changed, but I can’t believe that. Something has changed in the recipe, a source, or the production that has caused the chocolate to go from melty deliciousness to waxy. It used to be a struggle to resist eating a whole bag of foil-wrapped milk chocolate, now it’s easy to resist. And whatever you do, don’t buy from their stands at the airport. It’s always a every stale. Too bad. It used to be a favorite Christmas tradition to stock up on See’s. Not anymore. I really hope they’ll figure out what went wrong and try to remedy it.