Securian FinancialReviews of securian.com

You're customer service rep Troy was condescending, rude and very unhelpful. We talked to 4 different people at the bank they told me to get ahold of securian, we did ,Troy said call your bank back. We would NEVER recommend this service . It's so hard to have them pay a measly $45 for 3 months ,wow. Definitely not worth the money we put in just to have them NOT want to make the payment. Terrible.

I would never recommend this company because they took over Minnesota life. We recently had to fight to get our payout debt my parents were paying on for 40 years. The sales person who sold it to them was the most unethical person ever making himself the executor unless we had a bank with over a $200 billion in your account we found one other than that we would’ve never got our money.

These people sent me a letter saying that I owe them money even though this is a company provided policy. I tried to call them on Saturday when I received the letter but they claim to be closed. HORRIBLE COMPNAY

We all need to understand the only reason this scam company has a 1.7 is that 0 stars does not exist, but I will try. So my parent paid 17 years on of mortgage insurance in. Why? Because they knew the family could not afford to pay it. And that it would be needed to give us all they had to give. So I called Minnesota Life aka Securian financial. Who then directed me to IAS. For over a month they pretended to not have the paperwork I sent. When I call multiple times to complain it magically appeared. Only be told its in review and will take 6 weeks. This is not mortgage insurance. My parents bought this so we wouldnt lose their house. Yet with every hour we creep closer and the scam operator of this business fill their pockets. They and everyone thats works for this company should be shamed.

SCAM!!! Been paying for 2 1/2 years on a personal loan just in case of medical emergencies or in case of lost job. Lost my job in OCTOBER (it’s now February) and they still haven’t paid. Applied TWICE, tried to call daily (never got through to a live person and it would hang up on me), emailed a bunch of times and nothing. Went to my bank and they said there’s nothing they can do to help since it’s a “third party company”. We are now in collections! Called the bank again and they escalated it, emailed whomever their contact is and JUST got a phone call and email. After months! They’re “reviewing the application” so we will see if they’ll pay the back pay >:(

I wish I could give Zero! It's a scam company. They won't pay your claims for nonsense reasons like medication is covered by provincial insurance, while it is not! Be aware of this company at any cost!

I’ve been paying them for over 2 years on my car, I ended up unemployed and when I called them I was put under disability. No one ever called me, I had to keep calling for updates and when they told me that I had to go through my bank to start an unemployment claim. They told me multiple times they would call. They have not called me one time in the 3 months I had to deal with them they did not cover my vehicle payments during unemployment. Absolute waste of money and time. This company is the absolute worst and completely unreliable. Every person I talked to was rude and had an attitude with me. I gave up trying to get my car covered through them because they did absolutely nothing to help. Constantly ask for documents I never had or got.

I wish I could give zero. We insured our mortgage with them and now that it has been 2 months afte my lay off, they haven't made the decision yet and ask for more documents and each time they give me a new date --> uplaod takes 1 to 2 business days to be accessible in the system,,, it takes our agent up to 5 days to confirm it,,, it takes time for the issuance,,, ... . I need to follow up once in a while to see how it goes. We chose Bank of Montreal, which had a higher rate at that time because of this mortgage insurance option. We are not sure if we want to continue the service.