Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
479 reviews
SeatingmindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 15 years, we have been selling high end office and home seating. We carry popular brand names such as Herman Miller, Steelcase, Humanscale, Knoll, Haworth, Eurotech, Fine Mod, Flash Furniture and more.We offer a huge selection of affordable office chairs, executive chairs, side chairs, drafting stools and stools for just about any seating needs you might have in your home office or workplace.No matter what you are looking for in office seating, we are sure to have it for you here at Seating Mind.
Seatingmind (seatingmind.com) has 479 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
479 approved reviews, newest moderated first
Great pricing, prompt delivery, good products. What more could you ask for?
By Dr. David H B.
Response from Seatingmind· Mar 4, 2019
David, Thank you so much for this great 5 star review. We really appreciate you being a loyal customer. We're here for you anytime.
Love the chair! It was an easy purchase.
By William S.
Response from Seatingmind· Mar 4, 2019
So happy to hear you love your chair, William. We put great effort into making our site easy to navigate. Thanks for sharing that you had an easy time with your purchase.
Great experience. Purchased a Herman Miller chair for a great price, not new... chair took about 2 weeks to arrive. worth every penny as my 'used' chair looks brand new. not sure if I was just plain lucky or they do a great job refurbishing. Would definitely recommend.
By Candy
Response from Seatingmind· Jan 21, 2019
Candy, Thank you so much for your positive feedback. Seatingmind appreciates all the reviews – even the happy customers like you – so we learn how to improve our service . Hope you visit us again soon. You can always check out our 'deals of the day' for some great specials.
The worst customer service I have ever received. They send you a link informing you that your order shipped with a tracking number and it never ships. This is a scam? If you get to talk to someone live they hang up on you if you are not placing an order.
By Joseph W.
Response from Seatingmind· Jan 21, 2019
Thank you for your order. we are sorry it took longer than you expected, Our records show that the chair was already en-route to you at the time the review was posted. We are confident that you are satisfied with your Herman Miller Aeron chairs and would now give it a 5 star review. We hope you can take the time to share that with us. If you have any other issues, please do not hesitate to contact us. Our customer service team works tirelessly to assist all customer concerns.
I bought a Think chair. It came in pieces in a huge box. No instructions no bolts. I finally got help putting it together and it was “worn out” the back was stretched out of shape. It was dirty and dusty. Customer service asked for a picture of the problem. I sent the picture and described the condition of the chair. That was two months ago and to date I zero response. Can’t believe these people stole $260.00 from me. Do not buy from them!
By Cris
No customer service. Sent false FEDEX tracking number. No response when calling or emailing, other than "we are busy and will respond within 48 hours". Never happens.
By William P.
Do Not Buy from Seatingmind. Of 68 chairs we bought we received 18 that were the completely wrong chair. Of the other 50, we only received 48. All chairs took weeks longer than promised to receive, and we are still waiting for a couple. Customer service, if you can get any, takes a long time and always has an explanation. Stay far away!
By Customer
I would not recommend this company, unless you want headaches! They charge your credit card immediately and don't deliver for 3-4 weeks. Then they sent stained and very used looking chairs. I returned them after much hassle because no one answers the phone. Finally got the FEDX labels emailed from them and still waiting for my credit! It been 10 weeks! Don't become a bank roller for them! Also, the reviews on their web site are suspicious. I tried to put a review on the site but was unable to find access. The all sound like the same person!
By SARAH
