Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
121 reviews
seacra skincareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Seacra we produce high quality natural skincare products based on our powerful Red Algae Gel, also known as "Recovery and Repair Gel". We are using the body's natural healing process to fight and treat common skin issues such as: Redness, Pigmentation, Acne and dry skin. All whilst giving back to nature and community. Our Recovery and Repair Gel has achieved 95% success on clinical trials.
seacra skincare (seacra.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6 reviews with 1 star · Clear filters
I purchased the sample just in case and im glad I did. This product did nothing that it claims. My face felt quite dry after applying it and the following day my skin looked and felt even dryer. I have tried many products and was hoping this would be the game changer with all the other fantastic reviews that I had read.
By Pug B.
It doesn’t work. Been using it for a month, and no changes at all.
By Sunrise
Disappointed in my week sample of 4 sachets very poor so not enough for a weeks trial.
By Lisa K.
Response from seacra skincare· Sep 5, 2023
Hey Lisa, thank you for your feedback. Our samples are specifically designed for individuals with extremely sensitive skin who may be concerned about reactions to even natural ingredients. These samples allow them to test the product for a few days to ensure there's no adverse reaction before purchasing a full bottle. It's not meant for assessing positive results in such a short span because, scientifically speaking, one week isn't sufficient to observe significant changes. The skin barrier requires time to repair, often taking up to a month or more. However, if you're pleased with the gel's texture, its absorption rate, and experienced no adverse reactions, you might consider transitioning to our 30ml or 50ml bottles. The journey doesn't end there; with our sustainable approach, you can keep your bottle and simply refill it. And if you have any questions or concerns, feel free to reach out to our clinical team at [email protected].
My face has gone redder and burns my face
By Joan O.
Response from seacra skincare· Aug 24, 2023
Hey Joan, We received your email mentioning that when you used our product with a moisturizer you already have, it caused a burning sensation on your face. Especially with rosacea-prone and sensitive skin like yours, certain ingredients may not be compatible when mixed with our gel. This incompatibility could be the cause of the reaction you experienced. We would be more than happy to help you identify the specific ingredient in your moisturizer that may have caused this. Please send us the ingredient list of your moisturizer, and our clinical team will investigate which active ingredient might have triggered the reaction.
Extremely disappointed as I have seen no improvement in my rosacea at all, after three weeks using it twice a day. I have e mailed requesting a refund So many products are advertised claiming to improve rosacea.
By Christina S.
Response from seacra skincare· Jul 4, 2023
Hey Christelle, thank you for sharing this with us. We noticed you received our gel on June 20th and shared your feedback on July 2nd. This means you've been using our product for less than two weeks. For many, this isn't sufficient time for complete skin repair, particularly given that rosacea severity varies from person to person. Our Recovery & Repair gel, packed with vitamins and nutrients, works to repair your skin from the inside out. The longer you use it, the healthier your skin becomes. Much of the initial work happens internally, so you may not see noticeable effects within just two weeks, especially if your rosacea symptoms are more severe than average. After consistent use for at least a month or more, you'll start to see external results. This is because your skin will have spent the first few weeks producing healthier cells from within. We'll be reaching out via email to understand your skin concerns better and provide more tailored assistance.
Didn't received my product yet. How can I review it.
By Anita
Response from seacra skincare· Feb 14, 2023
Thank you for reaching out. We apologize for the delay in receiving your order and for any frustration caused. Please note that the issue is related to Royal Mail International and we're actively working with them to resolve it. We have started seeing orders being fulfilled from February 5th and are confident that you'll receive your product soon. We will reach out to your personally.
