They arrived on time
They arrived on time. Carried out every move request with professionalism. Took great care to make sure furniture was not damaged.
By Laura G.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When you hire Scruffy City Movers in Knoxville, Tennessee, you don’t just get muscle. You get mastery. While giant chains chase volume, we pursue perfection.We’re a boutique moving company specializing in residential and commercial moving, offering a higher standard of service across local and long-distance moves. Every move receives our full attention—executed with discipline, leadership, and precision rarely seen in this industry that is known for letting people down.Our team is trained to do more than lift boxes. We pack expertly, load trucks efficiently, and disassemble and reassemble furniture with care. We organize, lead, and solve problems before they happen. From arrival to unload, we stay sharp, focused, and respectful of your time, belongings, and space.We’re not the cheapest—and we’re proud of that. No shortcuts. No excuses. Just skilled professionals who take pride in getting it done right.Whether you need packing, unpacking, loading, or expert truck packing, Scruffy City Movers makes your move safe, smooth, and stress-free. We’ve earned our name by treating each move like our reputation depends on it—because it does.When our neighbors hire Scruffy City Movers, your move is not just a relocation. It's a design in motion. Welcome to the next level of moving standards.
Scruffycitymovers (scruffycitymovers.com) has 19 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
19 approved reviews, newest moderated first
They arrived on time. Carried out every move request with professionalism. Took great care to make sure furniture was not damaged.
By Laura G.
Sam and Jay are great guys, worked quickly and efficiently... would definitely hire them again...
By Steve M.
Scruffy City Movers arrived early on the day we chose to move my son from one apartment to another. The gentlemen were friendly and handled all items with care. They were quick and efficient and had the move completed well within the time I booked. The best moving experience we have had in years. Would definitely highly recommend.
By Lisa A.
I've moved enough times to know that the moving industry is one of those places where the gap between what's promised and what shows up is almost a genre of its own. So when something actually works and works well, I take note. Stephen at Scruffy City Movers was responsive from the first contact, which matters more than it sounds, it was Memorial Day weekend. We had a tight coordination window with a U-Haul U-Box delivery, the kind of logistics where one late call unravels everything downstream. He didn't just show up. He showed up calibrated. The crew unloaded the container, split the delivery between our apartment and the storage unit at the complex, and then without being asked reorganized the storage unit so everything actually fit. That last part is what I'll remember. Nobody told them to do it. They just saw a problem and solved it, which meant we didn't have to upgrade to a larger unit. That's not customer service as a script. That's competence expressed as care, the rarest combination in any service business. Five stars. And I don't give those away.
By customer
Professional. Came promptly. Estimate provided when I was on the phone. Packaged well. No broken or scratched furniture. Finished up quickly.
By LB G.
Stephen and his crew did a phenomenal job making the move into our first home smoother and better than we could have imagined. They were professional, efficient, and incredibly careful with our belongings every step of the way. Their communication was excellent throughout the entire process, and they handled everything with such care and attention to detail. They were also extremely understanding and accommodating despite the complexity of moving everything we had somehow managed to fit into our one-bedroom apartment. The entire experience felt organized and stress-free because of their team. We will absolutely be reaching out to them again for our next big move.
By Langston and Angela D.
Scruffycitymovers are fantastic! They scheduled our move quickly, were timely in arriving, and were efficient in their work. All of the furniture was carefully wrapped and safely loaded on and off the truck. The customer service contact was knowledgeable, courteous, and understood our needs. I will use this moving company again!
By Kim B.
Stephen took time to care for my personal belongings and make sure they reached their new destination safely, and when there was an issue with one piece he immediately offered to have it repaired for me. He’s very good at instructing his men who help him as well. He’s a kind soul and very professional at the same time. I would definitely recommend his services to anyone relocating.
By Melinda P.