Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service.Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
ScreenPal (screenpal.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 34 reviews with 5 stars · Clear filters
I have used this service for many years and have always been intrigued by its great value. Their customer service is impressive, too. I'm genuinely confused why anyone would give these guys anything less than a 4-star review.
By Daniel H.
I have an incredible experience with the last AI feature that generates captions for my videos automatically. Just try it without any words.
By Dmytro H.
I use screenpal due to 2023. The system is extremely simple to use. It does exactly what I need. The free version offers recordings of up to 15 minutes, which is more than enough in my case. The only annoyance is the developer page that opens every time I render a video.
By Mata Nativa S.
Screenpal works flawlessly and the subscription price is affordable. The team is constantly adding functionality WITHOUT raising the price. The new AI closed captioning is almost perfect, misspelled only my name (which admittedly has multiple spellings).
By Catherine
I like the last feature with AI to generate captions.
By MishaLampDev L.
La herramienta que uso desde hace años para grabar mis tutoriales. Muy contento con ella. Aunque a veces tengo que reinstalarla en el Mac para que vuelva a funcionar bien.
By Borja Giron B.
So easy to acquire and so easy to use. I was up and running within minutes.
By William C.
I have been using ScreenPal for a very long time now. I primarily use it to create videos for training for my clients. Downloading the files as well as having cloud-posted links makes it very easy to share and store for the long term. The tool itself is very easy to use and has all the key functions you need for editing (get rid of the coughs, long pauses, mistakes, restarts) without the expense of a production-house tool like Camtasia. Highly recommend.
By Laura T.
