I had two pictures that arrived…
I had two pictures that arrived damaged. Scout and Nimble were amazing to work with and are sending a replacement. Ava was extremely responsive to my claim-thank you!
By Lucy D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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I had two pictures that arrived damaged. Scout and Nimble were amazing to work with and are sending a replacement. Ava was extremely responsive to my claim-thank you!
By Lucy D.
Received both of the items I ordered in a timely manner. Received thorough communication about the status of my orders.
By Victoria F.
Good customer service, quality product
By Kevin Z.
Quick and easy ordering
By George A.
Despite the mix up with white glove delivery-which was totally out of your control- you guys were amazing helping me get everything sorted. Your customer service is amazing! Thank you Ava and Bree!!!
By Judy P.
Ordering process was very easy. Can’t wait to recieve my new rugs.
By Carolyn M.
I needed to buy a second couch to match an existing one I bought preowned. The customer support team worked extensively with me to help me find the perfect fabric swatch so my new couch would match my existing one. I could not have had a better experience and when my couch arrived it was even more perfect than I imagined! Impeccable quality in the furniture, customer service, and delivery!
By Mary Grace M.
Customer service they answered my question both on email and by phone call
By Jacquelyn D.