Great service and great product lines!
Great service, quick delivery and amazing customer service. I also love all the products they carry, I love Fourhands furniture so this is where I get it!
By Lenah F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Great service, quick delivery and amazing customer service. I also love all the products they carry, I love Fourhands furniture so this is where I get it!
By Lenah F.
Delivery was on time and crew was excellent. They offered to take off their shoes and were polite and COVID-safe. Great experience!
By Drea
They delivered the wrong chair however once I called they found the correct chair and delivered it in a timely manner. Customer service was friendly and helpful. Love my new chair!
By Dina F.
While the customer service (Diana) was *amazing* we were very disappointed with the product. Twice we received a damaged coffee table - very poor quality control as the table was clearly damaged before it was packaged and shipped. On top of that we waited nearly a year for both deliveries and now have no table. I will give 5 stars for service, 0 stars for product.
By Laura
I love the chair I ordered from Scout and Nimble. It it beautiful and arrived in advance of the estimated shipping date.
By Rita M.
I had a piece of furniture that was not assembled properly and had damage to one of the items. Diana went above and beyond to help resolve this issue. Not only was she polite, she offered multiple solutions and made sure I was satisfied with the outcome. I wish all customer care managers were as wonderful as Diana. Overall experience was superb!
By Courtney
My item came damaged upon arrival and Diana from Customer Service was very responsive and helpful throughout the whole process of refunding a percentage of the total cost! So nice working with her!
By Jade Port R.
I actually bought the navy round charcuterie board. It is LOVELY and the perfect addition to my kitchen island. I tried unsuccessfully to buy it from a competitor... Caitlin Wilson. They had horrible customer service and I ordered it in February and still hadn't received it by May! I had to keep emailing them to figure out that they were just not able to fulfill my order! I ordered it from Scout and Nimble and received it when promised. WELL DONE!!!
By L Kevin M.