process simple and easy to order
process simple and easy to order
By David M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 489 reviews with 5 stars · Clear filters
process simple and easy to order
By David M.
Such great product selection- Paige was incredible to work with. Efficient, helpful, friendly, knowledgeable- can't wait to get the items.
By Holly
One of the best customer service experiences of my life. Scout & Nimble went above and beyond to help me find the perfect gift, and their responsiveness, kindness, and attention to detail were exceptional. In a world where great customer service is rare, they genuinely stand out. The quality of their products is incredible, and the experience from start to finish was seamless. I’m officially a lifelong customer.
By Nate
Fantastic, responsive customer service
By Sherry R.
Easy to order, excellent description
By SUSAN S.
Response from Scout & Nimble· Dec 3, 2025
Thank you so much for the wonderful review! We’re thrilled to hear the ordering process was smooth and that the item description was helpful. If you ever need anything or have questions as you shop, we’re always here to help! Scout & Nimble 💛
Customer Service was excellent! One chair came damaged and another missing. Hayley, from S&N, was so helpful and attentive in getting me 2 new chairs. And they came before the holidays, which was a huge bonus! Thank you!
By ali
Response from Scout & Nimble· Dec 3, 2025
Thank you so much for your kind review! I’m really glad we were able to get those replacement chairs out to you quickly, especially before the holidays! Scout & Nimble 💜
I ordered 3 counter stools from Scout & Nimble; one came slightly damaged. I immediately reached out to the Customer Care Team, and they were extremely responsive, friendly and helpful. They replaced the stool free of charge and let me keep the old one. They respond in under 24 hours and are such a nice team to work with! The stools are also beautiful!
By Hanna T.
Response from Scout & Nimble· Dec 3, 2025
Thank you so much for taking the time to share this! We’re thrilled to hear you’re loving your new stools, and I’m glad our team was able to get that replacement taken care of quickly for you. We always try to make the process as easy as possible, and it means a lot to know that was the case with your order! Scout & Nimble 💗
Hayley provided awesome customer service. The console we received arrived with a defect, and Hayley was very helpful as we worked together to identify the issue and discuss resolution. Her responses were quick, and I was totally satisfied by the exchange. We really like the piece of furniture and are glad to be able to ensure it will keep looking great.
By Meghan Fisher K.
Response from Scout & Nimble· Nov 12, 2025
Thank you so much for your kind words! We’re so glad to hear that Hayley was able to assist quickly and make sure everything was taken care of. It’s wonderful to know you love your console and can continue enjoying it for years to come! Scout & Nimble 💖