Diana Harris in customer service was…
Diana Harris in customer service was awesome to work with and seamlessly helped get me a replacement when one of the stools we had delivered was defective. Thanks!
By Kate W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Diana Harris in customer service was awesome to work with and seamlessly helped get me a replacement when one of the stools we had delivered was defective. Thanks!
By Kate W.
Scout & Nimble were extremely helpful during these stressful times. Yes the supply chains were backed up and took longer than any of us expected, and S&N were able to update us all along the way. We ordered a Bennet X Lateral File, piece is beautiful, was extremely well packed and delivery was excellent. Thank you S&N
By Robert S.
Thank you for quick and amazing customer service Hayley!
By Aymie N.
Hanna has been incredible to work with! Super responsive and patient.
By Cara
I was able to get an actually person on the phone who helped me confirm a product was in stock and make an order. Great service !
By Jackie W.
Hannah did a great job helping me over the phone to place an order for six dining chairs. She was professional, thorough, and assured me that I would have regular updates of when the product would be back in stock.
By Happy C.
Easy breezy!
By Daryl S.
Absolutely wonderful customer service. Fast response time and always readily available to provide order updates.
By Shadi S.