Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
405 reviews
ScispaceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
405 approved reviews, newest moderated first
It does not seem they are in there just for the money, they try to keep you with a positive experience and it genuinely seems that customer service is there to help
By Francesco N.
It was fast and did the job very efficiently. Normally refunding process is tedious, but this was so easy.
By Lamya P.
SciSpace is a great tool to quickly find out Which papers you should actually read in depth. It helps to find out a topic that is exciting to you. I really love the podcast feature where you can listen to 3 minute interview style conversation on any paper to judge whether you should read that paper or not.
By Safi
The customer service, Eva, is kind and efficient with my request.
By Daxin L.
The cusomer support is extraordinarily swift and supportive. Tackles query in a manner I have never witnessed before. Kudos to customer service team! Excellent job!
By Ms. Sukhena S.
I started using Scispace over a year ago and it is a great program. I did several lit searches for a project I was working on and it was fast, efficient, and easy to use. Since then, my role has changed and I needed to halt my service. Any questions I have had while using and expressing the need to cancel were responded to quickly and professionally. I highly recommend the subscription if you need to do deep searches into the literature.
By Beth
Support was very helpful and prompt to assist. Terrific experience.
By Michele A.
Good outputs, excelent value for money. Impeccable costumer service
By Heloísa O.
