Schwank GrillsReviews of schwankgrills.com

Response from Schwank Grills· Feb 21, 2023

Hi Bruce, sorry we missed your call. Our customer service team is not open on the weekend and Monday was a holiday for us. I'm glad we were able to reach you today and schedule you in for a warranty repair. Feel free to contact us if you have any other questions!

Response from Schwank Grills· Oct 22, 2025

That’s fantastic to hear! We’re glad your grill was repaired quickly and is back in perfect working order.

Response from Schwank Grills· Oct 22, 2025

Thank you! We’re glad you had a positive experience with our team.

Response from Schwank Grills· Oct 22, 2025

We’re thrilled to hear you’re enjoying the grill! It’s great that the clean-up is easy and that your steaks are turning out perfectly every time. Thank you for recommending us!

Response from Schwank Grills· Sep 23, 2025

Hi Elaine, thank you for your kind words about the grill, we’re delighted to hear you’ve been enjoying it. We’re sorry, however, for the long shipping wait and the missing parts that added to the delay. Since then, we’ve made significant improvements to both our fulfillment process and packaging checks to prevent issues like this, and shipping times are now much quicker. We truly appreciate your patience and your feedback, which helped us get better. Thank you and happy grilling!

Response from Schwank Grills· Sep 23, 2025

Hi Djena, thank you for your review! We’re so glad to hear you’ve been enjoying making steaks on the grill and that you’ve found it simple and fast to use. We love knowing it’s making mealtime both easy and delicious.